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Shared inbox for growing Teams

Provide delightful customer support on Whatsapp, Facebook Messenger and Telegram from ChatMaxima’s Shared Inbox.

Early Access

You can only improve the things that you can measure!

Need for Reports

You can only improve what you can measure. Therefore we help you to get actionable insights around the performance of your agents, message queries and volume. Also track the response and resolution times of agents.

Get the insights

ChatMaxima provides a range of reports that will help to analyze the current conversation handling strategy.

Agent Report

Analyze how well all the agents perform.

Label Report

Used to study how the labels are working.

Inbox Report

Read the performance of the messages in the inbox.

Department Report

Can measure how each department performs.