A Smarter LiveChat Alternative for Omnichannel Support
ChatMaxima is the modern LiveChat alternative that goes beyond simple web chat. Engage customers where they are — on WhatsApp, Instagram, and beyond — with intelligent automation, team collaboration, and AI-driven responses that convert leads and resolve issues faster.
Smarter AI. More Channels. No Extra Tools.
Unlike LiveChat, ChatMaxima offers voice, tickets, email, and AI bot training—built-in and ready to scale.
Voice + text conversations with AI
PDF upload for instant bot training
Native email and ticketing workflows
Transparent lifetime and annual pricing
No voice or voice AI support
No direct document ingestion
Needs HelpDesk or integrations
Per-agent fees multiply cost
Omnichannel Power vs WhatsApp-Only Focus
ChatMaxima supports full conversation flows across chat, voice, email, and tickets—while Wati stays limited to WhatsApp-centric workflows.
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Features
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ChatMaxima
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LiveChat
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Channels Supported
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Web, WhatsApp, Instagram, Messenger, Telegram, SMS, Email, Ticketing | Web & Messenger only; email/ticket via add-ons |
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Voice Input & Transcription
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Accepts and transcribes voice messages | No transcription support |
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PDF-Document AI Training
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Upload documents—bots train instantly | No PDF training in bot add-on |
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Unified Inbox
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Shared inbox for chat, email, and tickets | Chat-only inbox; needs HelpDesk |
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No-Code Automation Builder
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Cross-channel drag-and-drop automations | Limited to widget-level triggers |
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Analytics & Reports
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Real-time dashboards + CSV export | Available in upper tiers |
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Pricing Transparency
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Lifetime & annual plans public | Per-agent pricing; full cost hidden |
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Developer Integration
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Full APIs + webhooks for CRM & ERP | API access available, but advanced needs add-ons |
Purpose-Built for Modern, Scalable Support Teams
ChatMaxima is designed for organizations ready to scale customer engagement across voice, chat, email, and automation—without piling on tools or developer dependencies.
Handle spoken customer queries automatically—no IVR rerouting.
Self-serve SOPs and policies using PDF-powered bots.
Manage chats, emails, and tickets from a single unified inbox.
Access and export full performance data easily.
Build custom flows with APIs and webhooks—you’re never locked in.
Check out other comparisons
ChatMaxima vs Wati
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ChatMaxima vs Interakt
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ChatMaxima vs Infobip
Infobip excels at enterprise messaging. ChatMaxima focuses on usability, automation, and fast deployment for SMBs and startups.
Frequently Asked Questions
Yes—upload or speak voice messages; ChatMaxima transcribes and routes them into workflows. LiveChat doesn’t support this.
Yes—upload PDFs, manuals, or guides, and bots learn instantly. LiveChat only offers chatbot features via an add-on and no document training.
Yes—ChatMaxima offers native inbox for all channels. LiveChat requires additional HelpDesk integration.
Yes—ChatMaxima lists lifetime and annual plans. LiveChat hides pricing beyond per-agent rates.
Yes—from dashboards directly. LiveChat offers reports but CSV export is limited in lower tiers.
Yes—full API and webhook support. LiveChat integrates too but may need add-ons.