DentalBot AI – Your Smart Appointment Booking Assistant

Step 1: ChatMaxima Bot Integration The ChatMaxima chatbot is deployed across multiple channels: Live Chat on the dental clinic’s website WhatsApp Instagram Facebook Messenger This ensures the clinic is reachable on platforms where users are most active. Step 2: User Initiates Conversation A visitor initiates a conversation by sending a message, e.g., “I’d like to book a dental appointment.” Step 3: Gemini AI Takes Over ChatMaxima routes the query to Gemini AI, which powers the conversation. Gemini AI uses natural language understanding to: Greet the user Guide them through a friendly conversation Ask essential questions such as: Full name Email address City or location Preferred appointment date Step 4: Real-time Data Handling As the user responds, ChatMaxima temporarily stores the data. Gemini AI can validate or re-confirm unclear inputs using natural language prompts. Step 5: Data Transfer to Google Sheet Once all necessary details are collected: ChatMaxima uses an API or no-code integration (like Zapier or AppScript webhook) to send the collected data to a Google Sheet. Each row in the sheet represents a new appointment request with columns like: Name Email Location Preferred Date Channel (e.g., WhatsApp) Step 6: Notification or Follow-up Optionally, ChatMaxima can trigger a confirmation message to the user, saying: “Thanks, [Name]! Your appointment request for [Date] has been noted. Our team will get in touch with you shortly.”