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Talk to Customers on Any Messaging Platform with Ease

Email, Facebook, FAQ, Instagram, SMS, Web Chat, WhatsApp /

In today’s digital age, where messaging apps dominate daily interactions, businesses must adapt to meet customers where they are most active. Integrating across these platforms has become a strategic imperative for delivering effective customer engagement. ChatMaxima, an AI-powered chatbot platform, offers seamless integration with messaging platforms like WhatsApp, Facebook Messenger, Instagram, Telegram, and SMS via […]

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15 Open-Source Free Live Chat Widget Solutions to Boost Your Customer Engagement in 2026

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By 2026, AI is projected to handle 50% of all customer service interactions, up from 30% just a year ago. With advancements in autonomous AI agents and voice AI transforming customer support, businesses that fail to adopt modern live chat solutions risk falling behind competitors who deliver instant, personalized service at scale. Live chat has

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Take Your NPS Survey Game to the Next Level with ChatMaxima’s Chatbot Builder

Chatbots, Facebook, Instagram, SMS, Telegram, Web Chat, WhatsApp /

Net Promoter Score (NPS) is a widely used metric by businesses to measure customer loyalty and satisfaction. It helps businesses understand how likely their customers are to recommend their products or services to others. Collecting NPS surveys across various channels, such as Live Chat, SMS, Whatsapp, Facebook Messenger, Instagram Messenger, Twitter Direct Messages, and Telegram,

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