A Better Engati Alternative for Chatbot and CX Teams
Tired of the limitations in Engati’s chatbot flows or channel support? ChatMaxima gives you a superior visual builder, AI assistants, and true omnichannel messaging — all in one platform. It’s the smarter, faster way to build automated customer journeys.
Beyond Chatbots: A Full-Funnel Engagement Stack
Engati offers chatbot creation, but ChatMaxima goes further—offering tools that work across sales, support, voice, and automation.
Voice-based chatbots with real-time transcription
Email + ticketing built-in
Transparent lifetime pricing
No native voice understanding or input
Email & tickets require third-party tools
No public pricing—only available post-contact
Smart Automation Meets Simplicity—Without Hidden Gaps
While both ChatMaxima and Engati offer multichannel chatbot solutions, ChatMaxima gives you deeper control, document-trained bots, built-in voice AI, and unified inboxes—without extra setup or hidden pricing layers.
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Features
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ChatMaxima
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Engati
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Channels Supported
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Webchat, WhatsApp, Instagram, Facebook Messenger, Telegram, SMS, Email, Tickets | 14+ channels (incl. WhatsApp, FB, Line, Telegram, etc.) |
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Voice Input & Transcription
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AI understands voice messages + live transcription | No voice message transcription or input support |
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AI Chatbots & Learning
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Upload your docs—bot trained on your content instantly | GPT-based DocuSense—supports PDF input |
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Unified Inbox
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All conversations + emails + tickets in one team inbox | Only live chat inbox—ticketing requires integrations |
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No-Code Automation Builder
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Drag & drop builder for sales, support & lead flows | Visual chatbot builder (not full journey automation) |
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Analytics & Reports
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Built-in dashboards with exports | Analytics available; CSV exports via integrations |
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Pricing
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Lifetime plan on AppSumo + clear yearly plans | Multi-tiered pricing, no transparency without signup |
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Developer APIs
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Open API & webhook ready | API access available, but setup is more technical |
Ideal for Teams Who Want Proactive Control—and Not Just Reactive Chat
ChatMaxima is made for forward-thinking teams that strive to engage, optimize, and retain customers proactively—without code or extra tools.
Set triggers for bounce-backs, downtimes, or post-purchase check-ins—ChatMaxima sends follow-up messages automatically across channels.
Let customers access bots trained on internal wikis and troubleshooting guides—no live agent needed.
Qualify leads via form-less chat, follow up via voice/SMS/email, and book meetings—all managed in one AI-led flow.
Automatically sync order statuses, shipping updates, or payment alerts via ChatMaxima's seamless CRM/webhook setup.
Deploy surveys, NPS, and feedback flows post-interaction—collecting data across chat, email, and voice with no-code ease.
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ChatMaxima vs Gallabox
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ChatMaxima vs Interakt
ChatMaxima and Interakt are both communication platforms, but with different focuses. ChatMaxima specializes in providing comprehensive messaging solutions with features like ChatGPT integration.
ChatMaxima vs Landbot
Landbot is a versatile chatbot platform that enables interactive conversations with users. It allows businesses to create and deploy chatbots easily, improving customer engagement and automating tasks efficiently.
Frequently Asked Questions
Yes. It can understand and transcribe voice messages. Engati does not support this feature.
Yes. Both support popular channels—but ChatMaxima also includes built-in email and ticketing in one inbox.
Yes. ChatMaxima and Engati both allow document uploads, but ChatMaxima’s setup is simpler and faster.
ChatMaxima. It offers drag-and-drop automation with prebuilt flows. Engati requires more manual setup.
ChatMaxima has public plans and a lifetime deal. Engati’s pricing is hidden until signup.
ChatMaxima. It has a unified inbox with roles, notes, and reports—Engati needs add-ons for some of this.