The AI-Powered B2Chat Alternative with Built-In Ticketing
B2Chat connects messaging channels for LATAM teams, but it lacks AI chatbots, built-in ticketing, and charges extra for WhatsApp. ChatMaxima includes AI, ticketing, and all channels from $19/mo.
AI Chatbots, Built-In Ticketing, and Flat Pricing without Third-Party Integrations
B2Chat is designed for LATAM multi-channel messaging, but ChatMaxima delivers everything in one platform: AI, ticketing with SLAs, and a flat pricing model.
AI chatbots with GPT included
Built-in ticketing with SLAs
Flat pricing from $19/mo
Unlimited data retention
No AI chatbot capability
Ticketing requires Freshdesk or Zendesk
WhatsApp plans start at $90/mo
Limited data retention on basic plans
ChatMaxima Includes AI and Ticketing Built-In, While B2Chat Requires Third-Party Tools
B2Chat excels at multi-channel messaging for LATAM teams, but ChatMaxima bundles AI chatbots, built-in ticketing, and flat-rate pricing in one unified platform for immediate ROI.
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Features
|
ChatMaxima
|
B2Chat
|
|---|---|---|
|
AI Chatbot
|
GPT included | No AI chatbot |
|
Built-In Ticketing
|
Yes with SLAs | Requires Freshdesk or Zendesk |
|
Pricing Model
|
Flat $19/mo | $90/mo for WhatsApp plan |
|
Data Retention
|
Unlimited | 6 months on basic plans |
|
Document AI Training
|
Yes | No |
|
Voice Support
|
Yes | No |
|
Email Channel
|
Yes | No |
AI and Ticketing Built In, Not Bolted On
ChatMaxima is built for teams that need complete customer support in one platform, without integrating multiple tools or paying per-message fees.
Get AI chatbots with GPT without additional costs or setup
Ticketing and SLAs built-in, no third-party integrations needed
Flat $19/mo pricing beats per-message costs and $90/mo plans
7+ channels including email, voice, and mobile
Train chatbots directly from your PDFs and knowledge bases
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Frequently Asked Questions
Yes. ChatMaxima includes AI chatbots, built-in ticketing, and flat pricing that B2Chat doesn't offer natively.
7+ channels including WhatsApp, Instagram, Telegram, Facebook Messenger, Email, SMS, and Voice.
Yes, ChatMaxima includes GPT-powered AI chatbots with document training capabilities.
Yes, ChatMaxima has built-in ticketing with SLAs, eliminating the need for third-party tools like Freshdesk or Zendesk.
Unlimited data retention across all plans, unlike B2Chat's 6-month limit on basic plans.
ChatMaxima starts at $19/mo flat rate, while B2Chat's WhatsApp plan starts at $90/mo plus extra per-message charges.