The All-Inclusive Helpwise Alternative with AI and Omnichannel
Helpwise is a solid shared inbox, but it locks WhatsApp, AI, and chatbots behind higher-priced plans and charges per user. ChatMaxima includes everything from day one - AI chatbots, all channels, and ticketing at flat pricing from $19/mo.
AI Chatbots, WhatsApp, and SLAs Included - No Premium Upgrade Required
Helpwise is a capable shared inbox for SMBs, but its best features are locked to higher plans and priced per user. ChatMaxima gives every team AI chatbots, WhatsApp, SLAs, and all channels from the very first plan.
AI chatbots + WhatsApp on all plans
Flat pricing - team members included
SLAs and ticketing from day one
Document-based AI training
Per-user pricing ($12-39/user/mo)
WhatsApp locked to Premium+ plans
AI and chatbots only on highest tiers
SLAs only on Advanced plan
ChatMaxima Includes Everything Helpwise Locks Behind Premium Plans
Helpwise charges per user and gates WhatsApp, AI, chatbots, and SLAs to its higher-priced tiers. ChatMaxima offers all of these features in every plan at a flat monthly price your whole team can use.
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Features
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ChatMaxima
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Helpwise
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|---|---|---|
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Pricing
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Flat plans from $19/mo, team included | Per-user from $12/user/mo |
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AI Chatbot
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Included in all plans, no-code builder | Chatbot only on Advanced plan ($39/user) |
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WhatsApp Support
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Included in all plans | Only on Premium ($23/user) and above |
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Document AI Training
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Upload PDFs/SOPs for instant bot training | No document ingestion |
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AI Features
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AI included in all plans | AI Assist only on Premium+ plans |
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Voice Support
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Native voice input with AI replies | No native voice messaging |
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SLA Management
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Included in all plans | Only on Advanced plan ($39/user) |
Everything Included, No Feature Gates
Helpwise gates its best features behind higher plans and per-user pricing. ChatMaxima includes AI chatbots, WhatsApp, SLAs, and all channels in every plan at a flat price.
AI, WhatsApp, ticketing, and SLAs from your first plan
Flat pricing that includes your team, no per-seat charges
GPT-powered chatbots on all plans, not just premium
Native WhatsApp with automation from day one
SLAs, agent routing, and priority management included
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Frequently Asked Questions
Yes. ChatMaxima includes AI chatbots, WhatsApp, and SLAs in all plans from $19/mo. Helpwise locks these features behind premium tiers at $23-39 per user.
No. ChatMaxima includes team members in its flat pricing. Helpwise charges $12-39 per user per month.
Yes. ChatMaxima includes a visual no-code chatbot builder powered by GPT in all plans. Helpwise only offers chatbots on its Advanced plan.
Yes. WhatsApp is included in all ChatMaxima plans with chatbot automation and broadcasts. Helpwise only offers WhatsApp on Premium and above.
Yes. SLA management is included in all plans. Helpwise reserves SLAs for its Advanced plan at $39/user/mo.
ChatMaxima has flat pricing from $19/mo for the whole team. On Helpwise, a 10-person team costs $120-390/mo depending on the plan, plus feature limitations on lower tiers.