The AI-First Kommo Alternative with Flat Pricing
Kommo is a solid messaging CRM, but its per-user pricing and chatbot limits add up. ChatMaxima delivers AI chatbots, omnichannel support, and ticketing in one platform from $19/mo - no per-seat charges.
AI Chatbots on Every Plan, Built-in Ticketing, and Flat Pricing - No Per-Seat Charges
Kommo is a messaging CRM built for sales teams. ChatMaxima is built for customer conversations - with AI chatbots, support ticketing, and omnichannel messaging included from day one on every plan.
Flat pricing from $19/mo - team included
AI chatbots on all plans
Built-in ticketing + SLAs
Document-based AI training
Per-user pricing ($15-45/user/mo)
Salesbot locked to Advanced+ plans
No native ticketing or SLAs
CRM-first - not optimized for support
ChatMaxima Includes AI Chatbots, Ticketing, and Flat Pricing - Kommo Charges Per User and Locks Chatbots to Premium
Kommo is a capable messaging CRM, but its per-user model and chatbot restrictions make costs unpredictable as teams grow. ChatMaxima offers a flat-rate platform where every plan includes AI chatbots, ticketing, and omnichannel support.
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Features
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ChatMaxima
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Kommo
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Pricing
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Flat plans from $19/mo, team included | Per-user from $15/user/mo |
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AI Chatbot
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Included in all plans with GPT | Salesbot only on Advanced ($25/user) |
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Ticketing + SLAs
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Built-in inbox with ticketing and SLAs | No native ticketing system |
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Document AI Training
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Upload PDFs/SOPs for instant bot training | No document ingestion |
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Voice Support
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Native voice input with AI replies | No voice messaging |
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Core Focus
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AI chatbots + customer support | Sales CRM with messaging |
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Free Trial
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7-day free trial | 14-day free trial |
AI Chatbots and Support, Not Just a Sales CRM
Kommo excels as a messaging CRM for sales teams. ChatMaxima excels at AI-powered customer conversations - with chatbots, ticketing, and support tools that Kommo does not offer.
Built-in ticketing, SLAs, and agent routing for teams focused on customer support.
No per-user charges that grow with your team. One flat plan covers everyone.
GPT-powered chatbots on all plans, not just premium tiers like Kommo's Advanced plan.
Upload your knowledge base for instant AI responses. Kommo has no document ingestion.
WhatsApp, Instagram, Telegram, email, and web - all in one inbox with AI across every channel.
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Frequently Asked Questions
Yes. ChatMaxima offers AI chatbots, ticketing, and flat pricing from $19/mo. Kommo charges per user and locks chatbot features to premium plans.
ChatMaxima has flat plans from $19/mo with team included. Kommo charges $15-45 per user per month, so a 10-person team costs $150-450/mo.
ChatMaxima focuses on customer conversations and integrates with CRMs like HubSpot, Salesforce, and Shopify through native connectors and Zapier.
Yes. AI chatbot capabilities are included in all plans with a visual no-code builder. Kommo's Salesbot is only available on Advanced plans and above.
Yes. Native WhatsApp Business API with AI chatbots, broadcasts, and automation is included in all plans.
Yes. Built-in ticketing with SLAs, agent assignment, and priority management. Kommo does not have native ticketing.