Beyond Website Chatbots: Multi-Channel AI Customer Engagement
SiteGPT excels at website support. ChatMaxima goes further—combining intelligent website chatbots with WhatsApp, Instagram, SMS, and voice channels, plus advanced AI workflows, team collaboration, and comprehensive analytics.
All the Website Chatbot Power You Need, Plus Multi-Channel Capabilities
ChatMaxima delivers everything SiteGPT offers for website support, then extends beyond with WhatsApp, Instagram, SMS, team collaboration, and proactive campaign management—making it the complete customer engagement platform.
Website chatbots trained on your content PLUS multi-channel support
WhatsApp, Instagram, Facebook, Telegram, SMS, Email integration
Team collaboration with unified inbox and assignment
Campaign management with broadcast and drip sequences
Excellent website chatbots trained on your content
Limited to website embedding only, no messaging apps
No team collaboration or unified inbox features
No campaign or proactive engagement capabilities
Website Chatbots + Complete Customer Engagement Platform
ChatMaxima combines SiteGPT's strength in website chatbots with enterprise multi-channel capabilities, team collaboration, and proactive engagement tools—giving you everything in one unified platform.
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Features
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ChatMaxima
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SiteGPT
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Website Chatbot
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Trained on URLs, documents, videos, knowledge bases | Trained on URLs, documents, videos |
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Multi-Channel Support
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Website + WhatsApp + Instagram + Facebook + SMS + Voice | Website embedding only, no messaging channels |
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Team Collaboration
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Unified inbox, assignments, internal notes, performance tracking | No team collaboration features |
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Campaign Management
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Broadcasts, drip campaigns, scheduled messages, segmentation | Reactive only, no proactive engagement tools |
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Advanced AI Workflows
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Visual flow builder, conditional logic, API integrations, webhooks | Basic Q&A flows, limited workflow automation |
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Analytics & Reporting
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Comprehensive dashboard, conversation insights, team metrics, custom reports | Basic chatbot analytics and daily summaries |
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CRM Integrations
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50+ native integrations plus custom webhooks and API | Limited integrations via Zapier and webhooks |
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Enterprise Features
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SSO, dedicated support, SLA guarantees, custom contracts | Standard email support, no enterprise plans |
When Your Business Needs More Than Website Support
ChatMaxima is perfect for businesses that love SiteGPT's website chatbot capabilities but need to engage customers across multiple channels, collaborate as a team, and run proactive campaigns—all from one unified platform.
Customers expect support on WhatsApp, Instagram, and SMS—not just your website. ChatMaxima handles all channels from one platform.
Multiple agents need to manage conversations with assignment, handoffs, and internal notes—built into ChatMaxima.
Proactively engage with WhatsApp broadcasts, Instagram DM campaigns, and automated drip sequences—not possible with SiteGPT.
Beyond Q&A—lead qualification, appointment booking, order tracking, and CRM integration with visual workflows.
SSO, dedicated support, SLA guarantees, and custom contracts—enterprise features SiteGPT doesn't provide.
Check out other comparisons
ChatMaxima vs Intercom
Intercom is powerful but expensive. ChatMaxima delivers similar capabilities at a fraction of the cost with transparent pricing.
ChatMaxima vs Typebot
Typebot requires self-hosting. ChatMaxima offers a fully managed platform with enterprise features and professional support.
ChatMaxima vs ManyChat
ManyChat is limited to social media automation. ChatMaxima provides complete customer engagement across WhatsApp, web, email, and more.
Frequently Asked Questions
Yes! ChatMaxima supports the same training methods—URLs, documents, videos. You can easily recreate your chatbot and expand it with multi-channel capabilities.
Yes! Like SiteGPT, ChatMaxima automatically syncs your content to keep your chatbot's knowledge up-to-date without manual updates.
Yes, and even better! ChatMaxima provides customizable website widgets with the same easy embedding, plus proactive chat triggers and lead capture.
ChatMaxima supports WhatsApp Business API, Instagram, Facebook Messenger, Telegram, SMS, and voice—all from one dashboard with unified customer history.
ChatMaxima offers exceptional value by replacing multiple tools. While SiteGPT focuses on website chatbots, ChatMaxima includes multi-channel support, team collaboration, campaigns, and analytics in one platform.
No! If you can use SiteGPT, you can use ChatMaxima. Our drag-and-drop interface makes it easy to create sophisticated workflows without coding.