The All-Inclusive Whaticket Alternative with AI and More Channels
Whaticket handles WhatsApp multi-agent well in Brazil, but AI costs extra, campaigns need credits, and channels are limited. ChatMaxima includes AI chatbots, 7+ channels, and a shared inbox with ticketing from $19/mo.
AI Chatbots Included, More Channels, and All-in-One Pricing
Whaticket is solid for WhatsApp multi-agent teams in Brazil, but ChatMaxima levels up with included AI, broader channel support, and flat pricing that covers everything.
AI chatbots included in all plans, no extra OpenAI tokens needed
7+ channels including Email, Telegram, SMS, and more
Built-in ticketing with SLAs and agent auto-assignment
Broadcasts included, no per-message campaign charges
AI requires separate OpenAI tokens, adding to costs
Limited to WhatsApp, Facebook Messenger, and Instagram
No native ticketing system, custom solutions required
Broadcast campaigns charged at $0.025 per message
ChatMaxima Delivers All-in-One Features, Whaticket Requires Add-ons
Whaticket is purpose-built for WhatsApp multi-agent teams, but charges extra for AI, broadcasts, and each additional WhatsApp line. ChatMaxima includes everything in flat monthly plans, making it ideal for teams seeking simplicity and cost predictability.
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Features
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ChatMaxima
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Whaticket
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|---|---|---|
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AI Chatbot
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Included in all plans with GPT | AI requires separate OpenAI tokens |
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Channels
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WhatsApp, Instagram, Telegram, Facebook, SMS, Email, Web | WhatsApp, Facebook Messenger, Instagram only |
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Pricing
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Flat plans from $19/mo | $49/mo + extra WhatsApp lines + campaign credits |
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Ticketing + SLAs
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Built-in inbox with ticketing and SLAs | No native ticketing system |
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Document AI Training
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Upload PDFs/SOPs for instant bot training | No document ingestion |
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Voice Support
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Native voice input with AI replies | No voice messaging |
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Campaign Messaging
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Broadcasts included in plan | Campaign credits at $0.025/message extra |
More Channels, More AI, Simpler Pricing
Whaticket is a solid WhatsApp tool for Brazilian teams. ChatMaxima gives you the same multi-agent power plus AI, more channels, and all-inclusive pricing.
AI, broadcasts, and all channels in one flat price
Email, Telegram, and SMS alongside WhatsApp and social
GPT-powered chatbots included, no OpenAI tokens needed
Built-in ticketing with SLAs and agent routing
Works worldwide, not limited to the Brazilian market
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ChatMaxima vs Trengo
Trengo unifies messaging, but ChatMaxima adds AI automation, document training, and a lower price point for growing teams.
Frequently Asked Questions
Yes. ChatMaxima includes AI chatbots, 7+ channels, and ticketing from $19/mo. Whaticket charges extra for AI, campaigns, and additional WhatsApp lines.
Yes. Multiple team members can manage WhatsApp conversations from a shared inbox with auto-assignment and routing.
Yes. AI chatbot capabilities are included in all plans at no extra cost. Whaticket requires separate OpenAI tokens for AI functionality.
No. Broadcast messaging is included in ChatMaxima plans. Whaticket charges $0.025 per message for campaigns.
Yes. ChatMaxima works globally with multilingual support, including Portuguese.
Yes. ChatMaxima includes email, Telegram, SMS, and webchat in addition to WhatsApp, Instagram, and Facebook.