The Conversation-First ZapFacil Alternative with AI Chatbots
ZapFacil automates WhatsApp mass messaging for Brazilian entrepreneurs. ChatMaxima goes further with AI chatbots, omnichannel support, a shared inbox, and ticketing from $19/mo.
AI-Powered Conversations, Omnichannel Support, and Shared Inbox Without the Complexity
ZapFacil is built for WhatsApp mass messaging automation. ChatMaxima is built for teams who need intelligent AI conversations across multiple channels with a unified support desk.
AI chatbots with GPT built-in (no coding)
7+ channels (WhatsApp, Instagram, Facebook, Telegram, SMS, Email, Web)
Shared inbox with ticketing and SLAs
Train AI from documents (PDFs, guides, FAQs)
WhatsApp-only, no AI chatbot capability
Mass messaging and broadcast focus
No shared inbox or ticketing system
Brazil-only market, limited global reach
ChatMaxima is a Conversation Platform. ZapFacil is a Mass Messaging Tool.
ZapFacil excels at WhatsApp broadcasts and mass sending within Brazil. ChatMaxima focuses on intelligent conversations across channels with AI, ticketing, and global reach from $19/mo.
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Features
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ChatMaxima
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ZapFacil
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AI Chatbot (GPT included)
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Yes, GPT-powered AI with document training | No AI capability, messaging only |
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Channels Supported
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7+ channels (WhatsApp, Instagram, Facebook, Telegram, SMS, Email, Web) | WhatsApp only |
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Platform Type
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Conversation platform with AI | Mass messaging tool |
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Shared Inbox + Ticketing
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Built-in shared inbox with SLAs | No inbox or ticketing |
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Document-Based AI Training
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Train bots from PDFs and documents | No document AI training |
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Voice Support
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Native voice input and AI replies | No native voice support |
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Global Reach
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Worldwide support, 100+ countries | Brazil-only market |
From Mass Messaging to Intelligent Conversations
ChatMaxima powers AI-driven conversations, not just broadcasts. Perfect for teams that need omnichannel support, intelligent routing, and global scalability.
ChatMaxima's AI handles customer conversations 24/7 across all channels, not just WhatsApp broadcasts
Go beyond WhatsApp with Instagram, Facebook, Telegram, SMS, Email, and Web chat in one platform
Shared inbox with ticketing, SLAs, and team management for efficient customer support
Scale globally with multilingual support and 100+ country coverage, not limited to Brazil
Upload PDFs, guides, and FAQs to train your AI instantly without manual configuration
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Frequently Asked Questions
Yes. ChatMaxima is a full AI conversation platform, while ZapFacil is a mass messaging tool. If you need omnichannel support, AI chatbots, and ticketing, ChatMaxima is the better choice.
Yes. ChatMaxima is multilingual and works globally, including Brazil. Full LGPD compliance available upon request.
Yes. GPT-powered AI chatbots are included. No additional charges for AI capability.
Yes. ChatMaxima supports WhatsApp broadcasts as part of its campaign features, plus you get AI conversations on top of it.
Yes. Built-in ticketing with SLAs, team assignment, and shared inbox for seamless support management.
ChatMaxima starts at $19/mo with flat-rate plans. ZapFacil is R$167/mo for mass messaging only. ChatMaxima includes AI, ticketing, and omnichannel.