ChatMaxima is making website communication even simpler with OneTap, a brand-new upgrade to the Live Chat widget. Instead of just a single chat bubble, visitors now get a full menu of contact options—accessible with, you guessed it, one tap.
What Is OneTap?
OneTap turns your existing Live Chat widget into a sleek communication hub. When someone clicks the chat icon, an expandable panel opens with quick links to:
- Facebook Messenger
- Telegram
- SMS
- Phone Call
Your customers can choose the channel they trust most, all without leaving your site.
Why It Matters
Today’s visitors expect choice and speed. OneTap delivers both:
- More engagement: Give people the freedom to connect on their preferred platform.
- Higher conversions: Remove barriers to starting a conversation.
- Brand consistency: Use your own handles, numbers, and bots for a seamless experience.
How to Add OneTap to Your Website
Setting it up takes just a few clicks:
- Log in to your ChatMaxima Dashboard.
- Navigate to Quick Access → Channels → Web Chat.
- Select Actions → Edit Widget Settings.
- Enter your social media handles, WhatsApp number, Telegram bot, email, or phone number.
- Click Submit to generate the updated widget code.
- Copy and paste that code into your website’s footer block.
Once saved, your Live Chat widget will instantly display the new OneTap panel.
A Small Upgrade, A Big Impact
With OneTap, your website transforms into a true multi-channel communication hub. Whether you’re running an online store, a service business, or a content platform, this feature ensures customers can reach you on their favorite network—fast.
Activate OneTap today and give visitors the freedom to connect with you anywhere, anytime, in just a single tap.
