DentAssist – AI Voice Dental Agent | Sarvam AI
DentAssist – AI Voice Agent - Healthcare AI Voice Agent, Healthcare Chatbot Template
AI Voice Agent, Healthcare Healthcare Verified
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DentAssist – AI Voice Agent

AI Voice dental scheduling & patient care management | Powered by Sarvam AI

4.2 (10 reviews)
0 52
Description
Meet DentBot, the AI voice assistant for Bright Smile Dental.

DentBot is a friendly and professional virtual assistant designed to help patients book, reschedule, or cancel dental appointments, and answer basic clinic-related questions. It guides patients step by step, asking one piece of information at a time—such as name, preferred date and time, type of dental visit, and contact details—ensuring the process is smooth, clear, and stress-free.

DentBot communicates in a calm, reassuring tone, explains visit types and clinic procedures in simple language, and acknowledges responses with supportive phrases. It helps patients with common appointment needs, including booking new visits, rescheduling or canceling appointments, checking clinic hours, and understanding checkups, cleanings, or consultations.

The assistant does not provide medical advice or treatment guidance and clearly directs users to contact dental professionals for clinical concerns. Each conversation ends positively, confirming appointment details and next steps, ensuring patients feel informed and supported.

Ideal for dental clinics seeking a reliable, professional, and patient-friendly AI assistant to streamline appointment management and improve the patient experience.
Key Features
  • Voice-Based Appointment Scheduling: Allows patients to book, reschedule, or cancel dental appointments using natural voice interactions
  • Step-by-Step Guided Flow: Collects appointment details one at a time to ensure clarity and accuracy
  • Friendly & Reassuring Tone: Creates a comfortable and patient-friendly interaction experience
  • Multiple Visit Types Supported: Handles checkups, cleanings, consultations, and urgent visit requests
  • Appointment Confirmation: Clearly verifies date, time, and visit type to reduce errors
  • Reschedule & Cancellation Support: Enables easy changes to existing appointments
  • No Medical Advice Provided: Focuses only on appointment management and general clinic information
  • Reduced Front-Desk Workload: Automates routine scheduling tasks for clinic staff
  • Voice & Chat Compatible: Works seamlessly across voice and chat platforms
  • Clinic-Friendly & Scalable: Suitable for single clinics and multi-location dental practices
Use Cases
Dental Clinics & Private Practices Multi-Specialty Dental Hospitals Pediatric Dental Clinics Cosmetic & Aesthetic Dentistry Centers Orthodontic Clinics Emergency Dental Care Centers Dental Chains & Franchise Clinics Dental Colleges & Teaching Hospitals Hospital Dental Departments Tele-Dentistry Services
Why AI for Dental Practices?

The dental industry is embracing automation — AI voice agents are transforming patient scheduling and care coordination at scale

$647B
Global dental services market value projected by 2028
42%
of dental appointments are booked outside office hours
30%
reduction in no-shows with automated voice reminders and confirmations
68%
of patients prefer voice-based appointment booking over web forms

Source: ADA Health Policy Institute & Dental Economics Industry Report 2024

Dental Care Workflow

A structured 5-step voice flow from patient greeting to post-treatment follow-up

Patient Greeting & Intent Detection

Warm professional welcome and identification of patient need

Appointment Scheduling

Check availability and book dental appointments seamlessly

Procedure & Treatment Queries

Answer common questions about dental procedures and costs

Post-Treatment Follow-Up

Proactively reach out after appointments to check recovery

Emergency Triage & Escalation

Identify dental emergencies and route to urgent care

Integration Architecture

See how DentBot connects voice channels, Sarvam AI processing, and your dental practice systems

Sarvam AI Processing
Speech-to-Text (Saarika v2.5) Text-to-Speech (Bulbul v2) Intent & Triage Detection
Voice Channels
Web Voice Widget WhatsApp Voice Twilio Voice Call
DentBot
ChatMaxima
Dental Practice Systems
Practice Management Software Patient Records (EHR) Appointment Calendar
Notifications
Appointment Reminders Post-Treatment Follow-Up Alerts Emergency Escalation Notifications
Data Flow
1
Patient calls or speaks via voice widget Voice input received via Web Widget, WhatsApp Voice, or Twilio
2
Sarvam AI transcribes speech Saarika v2.5 STT converts patient voice to text with high accuracy
3
Intent detection and triage DentBot identifies: appointment request, procedure query, or emergency
4
Practice system queried Available slots fetched from appointment calendar or EHR records
5
Response delivered via voice Bulbul v2 TTS speaks confirmation or guidance naturally to patient
6
Reminder scheduled and logged Appointment saved and WhatsApp or SMS reminder queued for patient
Connects With Your Tools

DentAssist integrates with voice platforms, dental practice systems, and patient communication tools

Voice Channels

Web Voice Widget WhatsApp Voice Twilio Voice

Practice Management

Dentrix Eaglesoft Open Dental

Patient Communication

WhatsApp Business Twilio SMS SendGrid Email

Calendar & Scheduling

Google Calendar Microsoft Outlook Calendly

Data & Records

Google Sheets Patient EHR Systems Airtable

Expected Performance Metrics

Track these KPIs to measure the impact of your DentAssist Voice Agent

>70%
Appointment Booking Rate
>28%
No-Show Reduction
>40%
After-Hours Booking Rate
>92%
Emergency Escalation Accuracy
>4.3/5
Patient Satisfaction Score
>75%
Voice Resolution Rate
Why Choose This Template
01
Easy Setup

Deploy in minutes with our no-code builder. No technical skills required.

02
Multi-Channel

Connect to WhatsApp, Facebook, Instagram, Web Widget and more.

03
AI-Powered

Leverage advanced AI to understand and respond to complex queries.

04
Analytics

Track conversations, user engagement, and chatbot performance.

How to Use This Template

Clone the Template

Sign up for free and click "Use This Bot" to clone this template to your account instantly.

Customize & Train

Modify conversations, add your business info, and train the AI with your specific knowledge base.

Deploy & Go Live

Connect to your preferred channels (Web, WhatsApp, Facebook) and start engaging customers.

Implementation Checklist

Complete these steps to deploy DentAssist on your dental practice

Setup
Configure clinic name, dentist names, and DentBot persona tone
Define clinic operating hours and after-hours handling behaviour
Set up treatment and procedure knowledge base (cleaning, fillings, implants, etc.)
Configure emergency triage keywords and escalation routing
Integration
Connect Twilio for inbound voice call handling
Enable WhatsApp Voice via ChatMaxima for WhatsApp-based patients
Integrate with practice management software or Google Calendar for slot availability
Set up WhatsApp or SMS appointment confirmation messages
Automation
Configure automated appointment reminder automation (24h and 2h before)
Set up post-treatment follow-up voice call or message workflow
Enable emergency escalation notification to on-call dentist
Testing
Test full appointment booking flow via Twilio voice call
Test post-treatment follow-up and reminder delivery
Verify emergency triage detection and escalation accuracy
Analytics
Set up analytics dashboard to track booking rates and no-show KPIs
Frequently Asked Questions

Yes! You can fully customize every aspect of this chatbot template including conversations, responses, appearance, and AI behavior. Our no-code builder makes it easy to modify without any technical skills.

Most users deploy their chatbot within 5-10 minutes. Simply clone the template, add your business information, and you're ready to go live on your preferred channels.

ChatMaxima supports multiple channels including Web Widget, WhatsApp Business, Facebook Messenger, Instagram DMs, Telegram, and more. You can deploy to multiple channels simultaneously.

Yes! ChatMaxima offers a free plan that includes basic features and usage. You can start for free and upgrade as your needs grow. Premium templates may require a paid plan.

Absolutely! ChatMaxima integrates with popular tools like Zapier, Google Sheets, CRMs, and supports custom webhooks for connecting to your existing business systems.

Reviews (10)
Dr. Ananya Krishnamurthy Verified
Jan 05, 2026
Transformed our dental reception — no more missed calls

We run a busy three-dentist practice and were drowning in missed appointment calls. DentBot now handles all our inbound booking calls via Twilio, even at 11 PM. Our no-show rate dropped by 31% in the first month thanks to automated WhatsApp reminders. The Sarvam AI voice quality is exceptional — patients think they're speaking with a human receptionist.

Handles after-hours bookings, dramatic no-show reduction, WhatsApp reminders, human-quality voice

Would benefit from direct Dentrix EHR integration out of the box

Tom Blackwell Verified
Feb 07, 2026
Patients can't tell they're talking to a bot — that's the gold standard

The most common feedback from our patients is that DentBot "seems very helpful and professional." Several have asked our receptionist to pass their thanks to whoever answered the phone. The Bulbul v2 TTS voice is genuinely natural. Dentists at our practice were initially sceptical but are now advocates.

Indistinguishable from human for many patients, natural TTS voice, increases patient trust, dentist approval

Setup guide could include more dental-specific example scripts

Rajiv Menon Verified
Jan 17, 2026
40% of our appointments now booked after hours

Before DentAssist, any call after 6 PM went to voicemail and patients simply booked elsewhere. Now DentBot handles them instantly. 40% of our weekly bookings come in between 6 PM and 9 AM. ROI was clear within the first two weeks of deployment. The ChatMaxima team made setup straightforward.

After-hours booking capability, clear ROI, straightforward deployment, professional voice

Would appreciate multi-language support for our diverse patient base

Marcus Osei Verified
Jan 09, 2026
Finally a dental voice bot that actually understands patients

I tried two other voice bots before DentAssist and both failed at understanding accents and medical terminology. DentBot with Saarika v2.5 handles diverse patient voices perfectly. Deployed it on WhatsApp Voice and web widget — works seamlessly on both. Our front desk team now focuses on in-clinic care instead of phone admin.

Excellent speech recognition, multi-channel support, frees up front desk staff, easy setup

Initial FAQ training took a few hours to configure thoroughly

Amara Diallo Verified
Jan 29, 2026
Reduced our no-show rate from 22% to 13% in six weeks

The combination of voice booking plus automated WhatsApp reminders has been incredible for our clinic. Patients confirm or reschedule directly in the WhatsApp thread. Our receptionist used to spend 2 hours a day on reminder calls — that time is now zero. DentBot handles it all flawlessly.

No-show reduction is measurable and significant, WhatsApp reminders, saves staff time, flawless handling

Would like a web dashboard to view booking analytics

Bot Information
Category AI Voice Agent, Healthcare
Industry Healthcare
Bot Type Voice Enabled
Complexity Beginner
Platforms Web
Published Feb 18, 2026
Developer
Nasreen
Tags
dental appointment AI dental scheduling assistant dental voice bot dental receptionist AI dental clinic assistant dental booking system dental front desk automation healthcare appointment AI medical scheduling assistant dental practice management patient appointment scheduling voice-based appointment booking hands-free dental scheduling dental checkup booking dental cleaning appointment dental consultation scheduling orthodontic appointment booking pediatric dental scheduling cosmetic dentistry appointments emergency dental booking dental hospital scheduling clinic automation healthcare voice assistant patient engagement AI dental admin automation appointment reminders appointment rescheduling appointment cancellation dental patient support dental office automation virtual dental receptionist AI healthcare assistant dental services AI medical voice bot clinic workflow automation dental care coordination dental intake assistant healthcare chatbot dental appointment management dental scheduling software patient service automation dental operations clinic support AI

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