Dine-In – AI Voice Restaurant Agent | ElevenLabs
Dine-In Restaurant – AI Voice Agent - Hospitality AI Voice Agent, Food and Beverage Chatbot Template
AI Voice Agent, Food and Beverage Hospitality Verified
Free

Dine-In Restaurant – AI Voice Agent

AI Voice restaurant booking & menu assistance | Powered by ElevenLabs

4.0 (10 reviews)
0 35
Description
Meet DineBot, the official AI voice assistant of Bella Vista.

DineBot provides a warm and professional experience, helping guests with table reservations, menu inquiries, today’s specials, operating hours, and basic restaurant information. It gathers key details—such as number of guests, date and time, and dietary preferences—before confirming bookings to ensure accuracy and a smooth experience.

Designed for voice interactions, DineBot keeps responses clear and conversational, asks one question at a time, confirms details before finalizing, and supports changes or cancellations with ease. It also offers polite recommendations to enhance the dining experience.

Ideal for restaurants looking to deliver efficient, hospitality-focused service through an AI-powered assistant.
Key Features
  • Dine-In Table Reservations : Allows guests to book tables by specifying date, time, and number of people.
  • Table-Side Food Ordering : Enables customers to place food and beverage orders while seated in the restaurant.
  • Menu Guidance & Recommendations : Helps guests explore the menu, highlights popular dishes, and suggests chef specials.
  • Order Customization Support : Captures preferences such as spice level, portion size, add-ons, and cooking style.
  • Dietary & Allergy Handling : Collects dietary restrictions and allergy information to ensure safe dining.
  • Accurate Order & Reservation Confirmation : Clearly summarizes and confirms details before final submission to avoid errors.
  • Polite Upselling Suggestions : Recommends starters, drinks, desserts, and combo options in a natural, non-pushy way.
  • Order Modification & Cancellation : Allows guests to update or cancel orders and reservations easily.
  • Item Availability & Alternatives : Informs guests if a dish or time slot is unavailable and suggests suitable alternatives.
  • Friendly Voice-First Interaction : Short, conversational responses with one question at a time for smooth guest experience.
  • Gentle Guest Reminders : Sends polite prompts if the guest pauses or doesn’t respond.
Use Cases
Restaurant Owners Restaurant Managers Hosts & Reception Staff Waiters & Floor Staff Hotel & Resort Restaurants Cafés & Bistros Fine-Dining Restaurants Family & Group Dining Restaurants Corporate Cafeterias & Food Courts Busy Professionals Dining In
Why AI Voice for Restaurants?

The hospitality industry is embracing AI voice technology to reduce no-shows, streamline bookings, and deliver exceptional guest experiences around the clock

$1.2T
Global restaurant industry revenue in 2024, with AI adoption accelerating
67%
of diners prefer instant booking confirmation without waiting on hold
40%
reduction in no-shows reported by restaurants using AI reservation reminders
3.5x
faster query resolution with AI voice vs traditional phone handling

Source: National Restaurant Association & Deloitte Hospitality AI Report 2024

Restaurant Voice Agent Workflow

A streamlined 5-step voice flow from guest greeting to confirmed reservation and order support

Warm Guest Greeting

DineBot welcomes the caller in a natural, branded restaurant voice

Table Reservation Handling

Capture all booking details through guided voice conversation

Menu Inquiry & Dietary Support

Answer guest questions about dishes, ingredients, and specials

Order Capture & Confirmation

Take dine-in or takeaway orders accurately via voice

Booking Confirmation & Reminders

Send confirmation and reduce no-shows with timely reminders

Restaurant Voice Agent Workflow

A streamlined 5-step voice flow from guest greeting to confirmed reservation and order support

AI Chatbot
Connects With Your Restaurant Stack

DineBot integrates with voice platforms, reservation tools, POS systems, and guest communication channels

Voice Channels

Web Voice Widget WhatsApp Voice Twilio Voice

Reservation Platforms

OpenTable Resy SevenRooms

POS & Ordering Systems

Square POS Toast POS Lightspeed

Guest Communications

WhatsApp Business Twilio SMS SendGrid Email

Data & Analytics

Google Sheets Airtable Zapier Workflows

Expected Performance Metrics

Track these KPIs to measure the impact of your Dine-In Restaurant Voice Agent

>80%
Reservation Completion Rate
>35%
No-Show Reduction
<3 min
Average Handle Time
>90%
Menu Query Resolution Rate
>95%
Order Accuracy Rate
>4.5/5
Guest Satisfaction Score
Why Choose This Template
01
Easy Setup

Deploy in minutes with our no-code builder. No technical skills required.

02
Multi-Channel

Connect to WhatsApp, Facebook, Instagram, Web Widget and more.

03
AI-Powered

Leverage advanced AI to understand and respond to complex queries.

04
Analytics

Track conversations, user engagement, and chatbot performance.

How to Use This Template

Clone the Template

Sign up for free and click "Use This Bot" to clone this template to your account instantly.

Customize & Train

Modify conversations, add your business info, and train the AI with your specific knowledge base.

Deploy & Go Live

Connect to your preferred channels (Web, WhatsApp, Facebook) and start engaging customers.

Implementation Checklist

Complete these steps to deploy Dine-In Restaurant Voice Agent on your platform

Setup
Configure restaurant name, brand voice, and greeting script
Upload current menu with descriptions, prices, and allergen tags
Define operating hours and special closure dates
Set up table layout and capacity limits per time slot
Integration
Connect Twilio for inbound voice call handling
Enable WhatsApp Voice via ChatMaxima business number
Integrate reservation platform (OpenTable, Resy, or SevenRooms)
Connect POS system for order routing (Square or Toast)
Automation
Configure automated booking confirmation via WhatsApp
Set up 24-hour and 2-hour pre-reservation reminder messages
Enable no-show follow-up and re-booking offer automation
Testing
Test full reservation flow end-to-end via voice call
Test menu inquiry responses and dietary filter accuracy
Verify WhatsApp confirmation and reminder delivery
Analytics
Set up analytics dashboard for reservation volume and drop-off KPIs
Frequently Asked Questions

Yes! You can fully customize every aspect of this chatbot template including conversations, responses, appearance, and AI behavior. Our no-code builder makes it easy to modify without any technical skills.

Most users deploy their chatbot within 5-10 minutes. Simply clone the template, add your business information, and you're ready to go live on your preferred channels.

ChatMaxima supports multiple channels including Web Widget, WhatsApp Business, Facebook Messenger, Instagram DMs, Telegram, and more. You can deploy to multiple channels simultaneously.

Yes! ChatMaxima offers a free plan that includes basic features and usage. You can start for free and upgrade as your needs grow. Premium templates may require a paid plan.

Absolutely! ChatMaxima integrates with popular tools like Zapier, Google Sheets, CRMs, and supports custom webhooks for connecting to your existing business systems.

Reviews (10)
Marco Ferretti Verified
Jan 05, 2026
ElevenLabs voice quality is exceptional for our guests

We run a fine dining restaurant in Milan and were worried a voice bot would feel cheap. DineBot completely surprised us. The ElevenLabs Flash v2.5 voice is warm and natural — guests frequently ask our staff who the lovely voice on the phone is. Reservations have increased 28% since deployment.

Exceptional voice quality, natural conversation flow, increased bookings, easy POS integration

Initial menu upload took a couple of hours to structure correctly

Isabelle Fontaine Verified
Jan 21, 2026
Perfect for our multi-location brasserie chain

We run four brasseries across Paris and each has its own DineBot configuration with location-specific menus and availability. Managing it centrally through ChatMaxima is easy and the ElevenLabs voice is consistent across all locations. Our phone booking staff have been reassigned to in-person guest experience.

Multi-location support, centralized management, staff reallocation, consistent voice quality

Inter-location transfer feature would be useful for group bookings

Priscilla Okonkwo Verified
Jan 09, 2026
No-show rate dropped dramatically with voice reminders

Before DineBot we were losing around 12% of reservations to no-shows. The automated WhatsApp reminders with easy rescheduling have brought that down to under 4%. For a 180-seat venue that's a significant revenue recovery every single week.

No-show reduction, WhatsApp reminders, rescheduling option, revenue impact measurable

Would love a direct link to our loyalty programme

James Hollingsworth Verified
Jan 13, 2026
Handles dietary queries better than some of our junior staff

Our menu has dozens of gluten-free and vegan options and guests always call with questions. DineBot answers every allergen query accurately and flags requirements to the kitchen automatically. The Whisper STT accuracy is impressive — it rarely misunderstands even with background noise.

Accurate allergen handling, Whisper STT quality, kitchen flag system, reduces staff interruptions

Would like to add multilingual support for international guests

Ravi Subramaniam Verified
Feb 02, 2026
Twilio voice integration works flawlessly for our hotel restaurant

We operate a hotel restaurant and most bookings come via Twilio voice calls from the front desk and external guests. DineBot handles both channels perfectly and the Toast POS integration means kitchen orders arrive immediately. Real time saver for our team.

Twilio integration flawless, Toast POS connection, hotel use case, kitchen order routing

Guest preference history retention across visits would be a great addition

Bot Information
Category AI Voice Agent, Food and Beverage
Industry Hospitality
Bot Type Voice Enabled
Complexity Beginner
Platforms Web
Published Feb 18, 2026
Developer
Nasreen
Tags
Restaurant AI Hospitality AI Restaurant Assistant Food Service AI Dining Assistant Table Reservation AI Dine-In Assistant Restaurant Management Hospitality Technology Restaurant Automation Food Ordering AI Table Booking AI Restaurant Reservation Waitlist Management Menu Ordering AI Guest Order Assistant Order Confirmation Table Scheduling Reservation Management Menu Guidance Personalized Recommendations Upselling Assistant Guest Engagement Customer Experience AI Allergy Handling Dietary Restrictions Special Requests Handling Order Customization Dining Experience Waitstaff Assistant Host Assistant Reception Assistant Restaurant Staff Support Floor Management Front Desk Automation Staff Workflow Order Accuracy Queue Management Table Assignment AI Voice Bot Conversational AI Chatbot for Restaurants Voice Ordering Smart Dining Assistant Restaurant Tech Solution Automation Bot Real-Time Ordering

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