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AI Voice event & ticket booking for concerts, sports & shows | Powered by Deepgram
Source: Eventbrite Global Event Trends Report 2025
Riley helps attendees find events by date, genre, location, or artist through a natural voice conversation.
Riley queries live seat and ticket availability for the chosen event from the Ticketing Platform.
Riley guides the attendee through seat selection, ticket tiers, and group booking options verbally.
Riley processes payment securely using the attendee's saved or newly provided payment method.
Delivers instant booking confirmation and adds the event to the attendee's preferred calendar.
Riley sends timely reminders before the event and collects a post-event review from the attendee.
Web Voice Widget WhatsApp Voice Twilio Voice Call
Eventbrite Ticketmaster API Seats.io
Google Calendar Microsoft Outlook iCal
HubSpot Salesforce Zoho CRM
Stripe PayPal Razorpay
Deploy in minutes with our no-code builder. No technical skills required.
Connect to WhatsApp, Facebook, Instagram, Web Widget and more.
Leverage advanced AI to understand and respond to complex queries.
Track conversations, user engagement, and chatbot performance.
Sign up for free and click "Use This Bot" to clone this template to your account instantly.
Modify conversations, add your business info, and train the AI with your specific knowledge base.
Connect to your preferred channels (Web, WhatsApp, Facebook) and start engaging customers.
Yes! You can fully customize every aspect of this chatbot template including conversations, responses, appearance, and AI behavior. Our no-code builder makes it easy to modify without any technical skills.
Most users deploy their chatbot within 5-10 minutes. Simply clone the template, add your business information, and you're ready to go live on your preferred channels.
ChatMaxima supports multiple channels including Web Widget, WhatsApp Business, Facebook Messenger, Instagram DMs, Telegram, and more. You can deploy to multiple channels simultaneously.
Yes! ChatMaxima offers a free plan that includes basic features and usage. You can start for free and upgrade as your needs grow. Premium templates may require a paid plan.
Absolutely! ChatMaxima integrates with popular tools like Zapier, Google Sheets, CRMs, and supports custom webhooks for connecting to your existing business systems.
We manage a portfolio of 200+ live events annually and Riley has transformed how attendees book tickets. The voice-first flow is intuitive and the Deepgram Nova-2 STT picks up accents and fast speech without errors. Booking conversion jumped from 38% to 62% in the first month.
Dramatic conversion improvement, excellent STT accuracy, intuitive voice booking flow
Initial event catalogue sync required some data cleaning on our end
Our biggest operational headache was no-shows at sold-out events. Riley's automated reminder workflow — 48 hours and 2 hours before the event — reduced our no-show rate from 22% to 9%. The WhatsApp QR code delivery is seamless and attendees love it.
Significant no-show reduction, seamless WhatsApp QR delivery, automated reminders
Reminder timing customisation options could be more flexible
Riley doesn't just book standard tickets — it naturally recommends VIP upgrades, group discounts, and add-ons in a conversational way that doesn't feel pushy. Our average order value increased by 27% since deployment. The Deepgram Aura voice is energetic and perfect for entertainment.
Natural upsell recommendations, 27% AOV increase, energetic TTS voice for entertainment
Group booking discount rules needed some initial configuration
The Eventbrite integration was up and running in under 2 hours. The automatic Google Calendar invite after booking is a feature our attendees consistently mention in post-event surveys. Riley handles the end-to-end booking journey without any human touchpoints for 91% of calls.
Fast Eventbrite integration, popular Calendar invite feature, 91% autonomous resolution
Seats.io integration needed extra developer effort for custom arena layouts
We ran a major concert ticket launch with 15,000 concurrent callers. Riley handled the volume without degradation — every call got a response within 2 seconds. The queue management with estimated wait time announcements kept customers calm during the spike. Very impressed.
Handles high concurrent volumes, fast response under load, good queue management
Real-time seat inventory sync had a brief lag during peak launch minutes
| Category | AI Voice Agent, Customer Service, Media and Entertainment |
| Industry | Other |
| Bot Type | Voice Enabled, Support, Booking |
| Complexity | Beginner |
| AI Model | Deepgram |
| Platforms | Web Whatsapp Twilio |
| Published | Feb 18, 2026 |
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