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AI Voice guide to government education services & scholarships | Powered by Sarvam AI
Source: Ministry of Education Annual Report & UNICEF Education Data India
Anika greets the caller and collects basic information about the student — name, class, school, and district — to personalise the guidance experience.
Based on the student's profile, Anika queries the Education Ministry database to identify all applicable government schemes, scholarships, and benefits the family is eligible for.
Anika walks parents through the application process for each eligible scheme, explaining required steps and deadlines clearly in the language of their choice.
The agent explains exactly which documents are required for each scheme and guides parents to upload them via DigiLocker or the Scholarship Portal document gateway.
Anika assists with final review and submission of the scholarship or scheme application through the integrated Scholarship Portal, confirming successful submission.
Parents can follow up on their application status at any time by calling Anika, who retrieves real-time updates from the Scholarship Portal and Education Ministry systems.
Web Voice Widget WhatsApp Voice Twilio Voice
DIKSHA Learning Platform UDISE+ School Database National Scholarship Portal
Aadhaar Verification API DigiLocker Document Gateway eSign Services
SARAL School Management Student Information System Attendance & Marks Portal
WhatsApp Business API SMS via Twilio Email Notification Service
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We deployed Anika across 50 government schools in Kerala and the impact has been remarkable. The Sarvam AI Saarika STT handles Malayalam-accented Hindi and English with far better accuracy than any other solution we tested. Parents who had no awareness of PM scholarships are now successfully applying. Scheme enrollment in our district went up by 48%.
Outstanding multilingual STT accuracy, 48% increase in scheme enrollment, parent-friendly voice interaction
Tamil language support needed further fine-tuning for our region
The decision to use Sarvam AI as the STT/TTS engine was the right call for this use case. Bulbul v2 TTS produces natural-sounding regional language voice that parents trust. Our DigiLocker integration worked out of the box and document submission accuracy is above 97%. Very impressed.
Sarvam Bulbul v2 TTS naturalness, seamless DigiLocker integration, high document accuracy
Would benefit from a dedicated parent mobile app companion
Our education department used LearnCivic to reach parents in rural Tamil Nadu who were missing out on central government scholarships due to lack of awareness. The voice-first approach eliminates literacy barriers. Anika explains complex eligibility criteria in simple Tamil and parents can follow along easily.
Eliminates literacy barriers, excellent Tamil language support, clear eligibility explanations
UDISE+ integration had minor latency during peak school enrollment periods
Our NGO works with first-generation learners and Anika has been an invaluable tool for navigating the complex government education scheme landscape. The voice-first approach with regional language support means even the most disadvantaged families can access scheme information. Would strongly recommend.
Voice-first approach serves marginalised communities well, regional language support, easy to use
Offline mode for areas with poor internet connectivity would significantly improve reach
The NSP integration is particularly well done. Anika accurately identifies which scholarships a student qualifies for and the step-by-step application guidance is clear and accurate. Our school coordinators report that guided applications have a much higher acceptance rate than self-submitted ones.
Accurate NSP eligibility matching, high application acceptance rates, clear step-by-step guidance
State-specific scholarship scheme coverage could be expanded further
| Category | AI Voice Agent, Education, Government |
| Industry | General |
| Bot Type | Conversational |
| Complexity | Beginner |
| Platforms | Web |
| Published | Feb 18, 2026 |
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