TravelMate – AI Voice Travel Concierge | Sarvam AI
TravelMate – AI Voice Concierge - Travel AI Voice Agent, Travel Chatbot Template
AI Voice Agent, Travel Travel Verified
Free

TravelMate – AI Voice Concierge

AI Voice travel planning & concierge support | Powered by Sarvam AI

4.0 (10 reviews)
0 38
Description
TravelMate is a smart and supportive virtual assistant designed to help busy professionals plan smooth, stress-free trips without spending hours on research. From booking flights and hotels to suggesting simple itineraries and local experiences, TravelMate makes travel planning fast, flexible, and easy.

The assistant gathers key details—such as destination, travel dates, trip duration, budget range, and travel purpose—before recommending clear and practical options tailored to the user’s needs. It focuses on convenience and flexibility rather than complex or luxury planning.

TravelMate also provides friendly reminders about essential travel basics like documents, packing, and timing. It confirms preferences before finalizing suggestions and smoothly adjusts plans if changes are needed.

Perfect for travelers who want efficient trip planning with calm, reliable guidance every step of the way.
Key Features
  • Personalized Planning: Riya asks about your destination, travel dates, trip duration, budget range, and purpose of travel to craft travel options that suit your needs.
  • Simplified Recommendations: Receive easy-to-follow suggestions for transportation, accommodations, and basic itineraries—focusing on convenience, clarity, and flexibility over luxury or exhaustive details
  • Friendly Guidance & Reminders: Riya offers gentle tips for important travel basics such as necessary documents, packing essentials, and timing to keep your trip running smoothly.
  • Interactive & Supportive: Check-ins ensure your preferences are confirmed, and any changes or uncertainties are handled with helpful adjustments to your travel plans.
  • Stress-Free Experience: Designed for professionals with limited time, Riya ensures your planning process is efficient, simple, and reassuring.
Use Cases
Corporate & Business Travel Tourism & Hospitality Travel Agencies & Online Travel Platforms Airlines & Transportation Services Lifestyle & Personal Concierge Services
Why AI Voice for Travel Concierge?

Global travel demand is surging and travellers expect instant, personalised support at every stage of their journey — AI voice is making that possible 24/7

$11.4T
Global travel and tourism industry value projected for 2025
76%
of travellers expect real-time query resolution without hold times
62%
of travel bookings now start with a voice or conversational search
45%
reduction in call centre costs reported by travel brands using AI concierge

Source: WTTC Global Travel Report & Amadeus AI in Travel Study 2024

Travel Concierge Voice Workflow

A comprehensive 6-step voice flow covering planning, booking, and in-trip support for every traveller

Traveller Welcome & Itinerary Discovery

TravelMate greets travellers and understands their trip goals

Flight & Transport Search

Search and recommend flight options based on traveller preferences

Hotel & Accommodation Recommendations

Suggest accommodation options matched to budget and location

Activities & Experiences Planning

Curate local experiences and excursions for the destination

Travel Documentation Guidance

Help travellers prepare visa, insurance, and entry requirements

In-Trip Support & Emergency Assistance

Be available during the trip for changes, questions, and emergencies

Integration Architecture

See how TravelMate connects voice channels, Sarvam AI processing, and your travel management systems

Sarvam AI Processing
Speech-to-Text (Saarika v2.5) Text-to-Speech (Bulbul v2) Intent & Destination Detection
Voice Channels
Web Voice Widget WhatsApp Voice Twilio Voice Call
TravelMate
ChatMaxima
Travel Systems
GDS / Flight APIs (Amadeus, Sabre) Hotel Booking Systems (Booking.com, Expedia APIs) CRM & Itinerary Management
Notifications
WhatsApp Itinerary Confirmation Flight Reminder & Check-In Alerts In-Trip Update Messages
Data Flow
1
Traveller speaks destination or booking request Voice input received via Web Widget, WhatsApp Voice, or Twilio call
2
Sarvam AI Saarika v2.5 transcribes speech High-accuracy STT converts spoken travel queries to structured text
3
Intent classified: flight, hotel, activities, or support AI determines the traveller's specific concierge need
4
Live availability fetched from travel APIs Flight, hotel, or activity data retrieved from GDS and booking APIs
5
TravelMate responds with curated options via Bulbul v2 Natural Sarvam AI voice presents recommendations conversationally
6
Itinerary confirmation dispatched via WhatsApp Booking details and travel docs sent to traveller instantly
Connects With Your Travel Stack

TravelMate integrates with voice platforms, GDS systems, hotel APIs, and traveller communication channels

Voice Channels

Web Voice Widget WhatsApp Voice Twilio Voice

Flight & GDS Systems

Amadeus GDS Sabre Travel Network Skyscanner API

Hotel & Accommodation

Booking.com API Expedia Partner Solutions Airbnb API

Traveller Communications

WhatsApp Business Twilio SMS SendGrid Email

CRM & Itinerary Tools

Salesforce Travel CRM TripCase Google Sheets Itinerary

Expected Performance Metrics

Track these KPIs to measure the impact of your TravelMate Voice Concierge

>55%
Booking Conversion Rate
>85%
First Contact Resolution
<4 min
Average Query Handle Time
>90%
Itinerary Delivery Rate
>30%
In-Trip Support Utilisation
>4.4/5
Traveller Satisfaction Score
Why Choose This Template
01
Easy Setup

Deploy in minutes with our no-code builder. No technical skills required.

02
Multi-Channel

Connect to WhatsApp, Facebook, Instagram, Web Widget and more.

03
AI-Powered

Leverage advanced AI to understand and respond to complex queries.

04
Analytics

Track conversations, user engagement, and chatbot performance.

How to Use This Template

Clone the Template

Sign up for free and click "Use This Bot" to clone this template to your account instantly.

Customize & Train

Modify conversations, add your business info, and train the AI with your specific knowledge base.

Deploy & Go Live

Connect to your preferred channels (Web, WhatsApp, Facebook) and start engaging customers.

Implementation Checklist

Complete these steps to deploy TravelMate Voice Concierge on your platform

Setup
Configure agency name, brand voice, and welcome greeting script
Define supported destinations and trip types (leisure, business, adventure)
Load destination guides, attraction highlights, and local tips database
Set up traveller profile capture (preferences, budget, loyalty numbers)
Integration
Connect Twilio for inbound voice call handling
Enable WhatsApp Voice via ChatMaxima business number
Integrate GDS flight API (Amadeus or Sabre) for live availability
Connect hotel booking API (Booking.com or Expedia Partner Solutions)
Automation
Configure automated itinerary WhatsApp delivery on booking confirmation
Set up pre-departure reminder and check-in alert automation
Enable in-trip support trigger for mid-journey assistance requests
Testing
Test complete booking flow end-to-end for flight and hotel
Test WhatsApp itinerary delivery and formatting
Verify Sarvam AI voice quality and STT accuracy for travel terminology
Analytics
Set up analytics to track booking conversion and resolution rate KPIs
Frequently Asked Questions

Yes! You can fully customize every aspect of this chatbot template including conversations, responses, appearance, and AI behavior. Our no-code builder makes it easy to modify without any technical skills.

Most users deploy their chatbot within 5-10 minutes. Simply clone the template, add your business information, and you're ready to go live on your preferred channels.

ChatMaxima supports multiple channels including Web Widget, WhatsApp Business, Facebook Messenger, Instagram DMs, Telegram, and more. You can deploy to multiple channels simultaneously.

Yes! ChatMaxima offers a free plan that includes basic features and usage. You can start for free and upgrade as your needs grow. Premium templates may require a paid plan.

Absolutely! ChatMaxima integrates with popular tools like Zapier, Google Sheets, CRMs, and supports custom webhooks for connecting to your existing business systems.

Reviews (10)
Amelia Hartley Verified
Jan 05, 2026
TravelMate replaced a full concierge desk for our boutique agency

We run a boutique travel agency in Edinburgh and TravelMate has transformed how we handle initial enquiries. The Sarvam AI Bulbul v2 voice is warm and professional — clients genuinely enjoy talking to it. Booking conversions from voice queries are up 34% in the first month and our consultants now focus purely on complex custom itineraries.

Increased booking conversions, professional Sarvam voice quality, frees consultant time, easy itinerary delivery

Would benefit from a CRM sync for returning client preference recall

Oluwaseun Adeyemi Verified
Jan 17, 2026
In-trip support feature genuinely impressed our clients

What sets TravelMate apart is the in-trip support. Clients can call while travelling for help with flight changes, local recommendations, or emergency contacts. We had a client rebook a missed connection in real time through TravelMate — that kind of responsiveness builds loyalty like nothing else.

In-trip support, flight rebooking capability, emergency info, client loyalty impact

Would like SMS fallback when WhatsApp is unavailable

Diego Vasquez Verified
Jan 09, 2026
Sarvam AI voice quality is outstanding for travel conversations

I was impressed by how naturally TravelMate handles multi-step conversations — flight preference, hotel style, activity interests — without losing context. The Saarika v2.5 STT is very accurate even with destination names and airline codes. Our clients in the Latin American market love the conversational quality.

Excellent multi-turn context handling, Saarika STT accuracy, natural conversation flow, great for complex itineraries

Multilingual support expansion would help our market

Arjun Mehta Verified
Jan 25, 2026
WhatsApp itinerary delivery is the killer feature

The moment TravelMate sends a beautifully structured WhatsApp itinerary after a voice call is when clients truly see the value. We've had clients screenshot our TravelMate itineraries and share them on social media praising our "amazing concierge service". The Sarvam AI voice is excellent for our Indian market.

WhatsApp itinerary delivery, social sharing by clients, Sarvam AI suitability for Indian market, brand enhancement

Could add PDF export option for corporate clients

Sophie Lindqvist Verified
Jan 21, 2026
Excellent for corporate travel management programmes

We manage travel for 12 corporate clients and TravelMate handles their routine bookings — domestic flights, hotel preferences, and transfer queries — without human intervention. The Twilio voice integration works perfectly for our corporate helpline. Saved us approximately 3 FTE worth of call handling time.

Corporate travel use case, Twilio integration, routine booking automation, measurable FTE savings

Expense reporting integration would make it a complete corporate travel tool

Bot Information
Category AI Voice Agent, Travel
Industry Travel
Bot Type Voice Enabled
Complexity Beginner
Platforms Web
Published Feb 18, 2026
Developer
Nasreen
Tags
travel planning trip planner itinerary planner vacation assistant business travel corporate travel leisure travel holiday planner weekend getaway travel guide travel assistant travel advisor personalized travel stress-free travel easy trip planning travel recommendations hotel booking flight booking train booking transportation planning travel tips packing tips travel reminders travel checklist budget travel flexible itinerary travel support travel concierge itinerary suggestions destination guide travel ideas local attractions sightseeing planner travel scheduling trip optimization travel alerts travel notifications travel reminders time-saving travel travel efficiency travel helper professional traveler travel for working professionals travel management simplified travel travel guidance travel app assistant travel arrangements smooth travel trip adjustments travel organization travel planning AI

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