Conversational AI Platform

Conversational AI Platform That Works Across Every Channel

Build chat bots and voice agents on one platform. Deploy across WhatsApp, Messenger, Instagram, Web, SMS, and phone - with 12+ AI providers to choose from.

Free plan, no credit card
6+ channels from one dashboard
12+ AI Providers Supported
Team members included in every plan
Conversational AI Platform - ChatMaxima

Trusted by 25,000+ businesses worldwide

4.8/5 on G2 SOC 2 Compliant Used in 80+ Countries 10M+ Conversations Handled
Why Most Platforms Fall Short

The Problem with Most Conversational AI Platforms

Most businesses end up with a fragmented stack. One tool for WhatsApp. Another for web chat. A third for email follow-ups. Each tool charges per seat, locks you into a single AI model, and leaves your team switching between dashboards to piece together a conversation history. It is expensive, slow, and exhausting.

Fragmented Tools

Your team manages 4-5 separate platforms. None of them talk to each other. Customer context disappears between channels.

Expensive Per-Seat Pricing

Adding a teammate means another $50-$200/mo per seat. Scaling your support team costs more than the conversations you are automating.

Locked Into One AI Model

Most platforms integrate one LLM and that is it. When a better model launches, you are stuck waiting for a vendor roadmap or switching platforms entirely.

ChatMaxima fixes all three. One platform, every channel, every AI model, with team members included at no extra cost. If you are evaluating options, see how we compare on our alternatives page.

Chat & Voice Bots

What You Can Build with ChatMaxima

Build both chat and voice bots on one platform. From text-based lead capture to AI voice agents that handle phone calls, ChatMaxima covers every conversational use case your business needs.

Chatbot Types - Lead Qualifier, Support Bot, Appointment Booker - ChatMaxima

Chat Bots & Voice Agents, One Builder

Build any of these from scratch or start with a ready-made template from the bot marketplace.

  • Lead Qualifier Chatbot - Ask the right questions, score intent, and route hot leads to your sales team automatically.
  • Customer Support Bot - Answer FAQs, resolve common issues, and escalate complex tickets to a human agent when needed.
  • Voice Appointment Agent - AI voice bot that handles phone calls, books appointments, and confirms schedules with natural speech.
  • Voice Education Agent - Interactive voice AI that teaches, quizzes, and guides learners through spoken conversations.
  • Feedback Collector - Run post-purchase surveys and NPS flows through chat or voice on the channels your customers already use.
  • Onboarding Assistant - Guide new users step-by-step through your product with contextual prompts and check-ins.
The AI Engine

Powered by Leading AI Providers

Most conversational AI platforms pick one model and call it done. ChatMaxima gives you a choice of the latest frontier models and lets you switch at any time, no rebuilding required.

AI Provider Integrations - OpenAI Anthropic Gemini Groq and More - ChatMaxima

Multi-Model Support

Choose the model that fits your use case. Swap it later without touching your bot logic.

  • OpenAI - Industry-leading models for complex reasoning and long-form support
  • Anthropic - Built for nuanced, safety-aware conversations
  • Google Gemini - Multimodal AI with deep context windows
  • Groq - Ultra-fast inference for real-time, high-volume workloads
  • Azure AI, Amazon Bedrock, ElevenLabs, Cartesia, Deepgram, Replicate, OpenRouter, Sarvam AI and more

See the full list of 12+ supported AI providers

RAG and Knowledge Base Ingestion

Upload your docs, PDFs, URLs, or product catalogs. ChatMaxima indexes them and uses retrieval-augmented generation so your bot answers from your data, not generic training. No hallucinated policies, no outdated pricing.

Conversation Memory and Context

ChatMaxima tracks context across sessions. A returning visitor is not treated like a stranger. Prior purchases, submitted tickets, and past preferences carry forward, so every conversation feels continuous.

Channels and Integrations

Deploy Everywhere Your Customers Already Are

Build your bot once in the visual editor. Then deploy it to any channel with one click. All conversations flow into a single omnichannel inbox where your team can monitor, intervene, or hand off at any time.

Omnichannel Deployment - WhatsApp Messenger Instagram Web SMS Telegram - ChatMaxima

Six Channels, One Dashboard

No per-channel rebuild. No duplicate workflows. One flow powers all of them.

WhatsApp
Messenger
Instagram
Web Chat
SMS
Telegram

Need deep WhatsApp automation? See the full breakdown on our WhatsApp chatbot page.

How It Works

Three Steps from Idea to Live Bot

No developers. No long implementation timelines. Most teams go live in under an hour.

1

Sign Up

Create your free account. No credit card needed. Your workspace is ready in seconds.

2

Build Your Bot

Use the drag-and-drop flow builder or start from a marketplace template. Add your knowledge base, pick your AI model, and configure your responses.

3

Deploy Across Channels

Connect your channels with one click. Your bot goes live on WhatsApp, Web, Instagram, and more simultaneously.

Pricing

Starts at $19/mo. Team Members Included.

Every ChatMaxima plan includes team member seats, so you do not pay more just because your team grows. Starter starts at $19/mo. Pro at $99/mo. See the full breakdown at ChatMaxima pricing. If you are switching from another platform, check out why teams choose ChatMaxima on our alternatives page.

Start Building. Free Forever.

Your first bot takes less than an hour. No credit card, no developers, no per-seat surprises. Just a conversational AI platform that works across every channel from day one.

Start Building Free
FAQ

Common Questions About Conversational AI Platforms

A traditional chatbot follows a fixed decision tree: if a user types X, respond with Y. Conversational AI uses large language models to understand intent, handle ambiguity, and generate contextually relevant responses. The result is a much more natural experience. ChatMaxima gives you both options so you can combine rule-based flows with AI-powered responses wherever it makes sense.

Yes. ChatMaxima decouples your bot flow from the AI model. You can switch between providers like OpenAI, Anthropic, Gemini, and Groq from a dropdown in your bot settings. Your flows, knowledge base, and conversation history stay intact. This is especially useful when new model versions launch and you want to test performance without a full migration.

Yes. ChatMaxima supports voice agents that handle real phone calls and spoken interactions. The bot marketplace already includes live voice agent templates like DentAssist for dental appointment booking and LearnCivic for interactive education. For WhatsApp, the platform handles voice message transcription so your bot processes spoken input. ChatMaxima integrates with providers like ElevenLabs, Deepgram, and Cartesia for natural text-to-speech and speech-to-text capabilities.

RAG stands for retrieval-augmented generation. Instead of relying entirely on an AI model's training data, ChatMaxima chunks and indexes your uploaded documents, website URLs, or product data. When a user asks a question, the system retrieves the most relevant passages from your knowledge base and sends them alongside the user query to the LLM. The AI then generates a response grounded in your actual content, which reduces hallucinations and keeps answers accurate and up to date.

ChatMaxima supports WhatsApp, Facebook Messenger, Instagram, Web Chat, SMS, and Telegram simultaneously. You build one bot flow and deploy it to all channels. Each channel can have minor customizations (e.g., different greeting messages) while sharing the same underlying logic and knowledge base. All conversations appear in a unified omnichannel inbox regardless of which channel they come from.

No coding is required. ChatMaxima uses a visual drag-and-drop flow builder. You create conversation nodes, set conditions, add AI responses, and connect integrations without writing a single line of code. For advanced use cases, developers can use webhooks and the API to extend functionality, but the core platform is fully no-code.

Yes. ChatMaxima supports human handoff at any point in a conversation. You can set automatic escalation triggers (e.g., when a user asks to speak to a person, or when intent confidence falls below a threshold) or your agents can manually take over from the inbox. The transition is seamless and the conversation history is visible to the human agent when they step in.

ChatMaxima integrates with Google Calendar, Google Sheets, Stripe, HubSpot, Shopify, WooCommerce, Zapier, Airtable, Slack, and more. Zapier connectivity means you can connect to thousands of additional tools without custom development. Native CRM and e-commerce integrations allow your bot to look up orders, book appointments, and update records in real time during a conversation. See the full list on our integrations page.