Session Recording & Playback
Watch pixel-perfect replays of user sessions to see exactly how visitors interact with your site. Fast-forward through inactive moments and focus on critical user actions.
Learn MoreUnlock Customer Insights with MaxReplay – Session Recording & Analytics
Capture, replay, and analyze every customer interaction to optimize experiences and boost conversions. MaxReplay empowers you to see exactly how customers navigate your website, identify friction points, and make data-driven decisions that drive growth.
Unlimited Session Recordings
Privacy-First Recording
Advanced Analytics Dashboard
Cross-Platform Support
ChatMaxima MaxReplay
See Your Website Through Your Customers' Eyes
Transform user behavior into actionable insights with MaxReplay's powerful session recording and analytics platform. Understand customer journeys, identify pain points, and optimize every interaction to create seamless digital experiences that convert.
MaxReplay captures every click, scroll, and interaction to give you a complete picture of user behavior. Watch session replays like a movie, identify where users struggle, and make informed decisions backed by real user data—not guesswork.
- Pixel-perfect session recordings capture every user interaction
- GDPR-compliant with automatic PII masking and privacy controls
- Advanced filtering to find specific sessions in seconds
- Heatmaps and click analytics reveal user engagement patterns
- Team collaboration tools to share insights and drive improvements
Powerful Features
Everything You Need to Understand User Behavior
MaxReplay combines session recording, analytics, and privacy controls into one comprehensive platform. Discover the features that help teams optimize user experiences and drive better business outcomes.
Heatmaps & Click Analytics
Visualize where users click, scroll, and spend time on your pages. Identify hot zones and dead spots to optimize page layouts and improve engagement.
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Conversion Funnel Analysis
Track user journeys through critical conversion paths. Identify exactly where users drop off and optimize each step to maximize conversions.
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Privacy-First Recording
Automatically mask sensitive information like passwords, credit cards, and personal data. Stay GDPR and CCPA compliant with built-in privacy controls.
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Advanced Session Filters
Find critical sessions instantly with powerful filtering by device, location, error events, rage clicks, and custom events.
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MaxInsights - Intelligent Session Segmentation
Automatically segment and analyze sessions with AI-powered insights. Create custom filters to identify hot leads, trial users, high-intent visitors, and more. Turn session data into actionable business intelligence.
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Team Collaboration Tools
Share session recordings with your team, add comments, and collaborate on improving user experience. Tag sessions and create custom playlists.
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Integrate with Your Favorite Tools
Seamless Integration with Your Stack
Connect MaxReplay with analytics platforms, support tools, and development workflows. Export session data, trigger alerts based on user behavior, and integrate insights directly into your existing tools. Works perfectly with Google Analytics, Slack, Jira, and custom webhooks for complete flexibility.
Quick Start with MaxReplay
Start Recording Sessions in Minutes
MaxReplay is built into your ChatMaxima Widget—no separate installation needed. Just enable it with one simple parameter and start capturing valuable user insights. It's that easy!
Create Your ChatMaxima Account
Sign up for ChatMaxima and get instant access to MaxReplay along with all powerful features.
Enable MaxReplay in Widget Settings
Simply add maxreplay:true to your existing ChatMaxima Widget code. No additional installation required.
Start Recording Automatically
Sessions begin recording instantly. View your first session replays within minutes.
Watch & Analyze Sessions
Access your MaxReplay dashboard to view recordings, heatmaps, and user behavior analytics.
Optimize & Improve
Use insights to identify issues, optimize conversion funnels, and enhance user experience.
Benefits & Use Cases
Transform Data into Results
MaxReplay empowers teams across your organization to make better decisions. From product managers to support teams, everyone benefits from understanding real user behavior.
Increase Conversion Rates
Identify and eliminate friction points in your conversion funnel to boost revenue.
Improve User Experience
See exactly where users struggle and create smoother, more intuitive experiences.
Debug Issues Faster
Watch exactly what happened before an error occurred to resolve bugs quickly.
Make Data-Driven Decisions
Replace assumptions with real user data to guide product and design choices.
Trusted by Growing Teams
See how companies are using MaxReplay to understand their users better and optimize their digital experiences.
What Our Customers Say
MaxReplay helped us identify a critical checkout flow issue that was costing us conversions. Within a week of fixing it, we saw a 23% increase in completed purchases. The session replays were eye-opening.
Sarah K.
Product Manager, E-Commerce Platform
Our support team loves MaxReplay. Instead of asking customers 'what did you click?', we can just watch the session and see exactly what happened. It's cut our resolution time in half.
Michael T.
Head of Customer Success, SaaS Company
Frequently Asked Questions
MaxReplay is a session recording and analytics tool that captures every user interaction on your website, allowing you to watch replays and understand user behavior.
Yes, MaxReplay is fully GDPR and CCPA compliant. We automatically mask sensitive data like passwords, credit cards, and personal information.
MaxReplay offers flexible pricing based on your session volume. Start with a 14-day free trial to test all features before choosing a plan.
No. MaxReplay is built into the ChatMaxima Widget which is already optimized for performance. No additional impact on your site speed.
Yes, you can filter by device type, location, error events, rage clicks, user properties, and custom events.
MaxReplay works wherever ChatMaxima Widget works—any website, WordPress, Shopify, custom platforms, and more. Just one line of code!
Session recordings are stored for 30 days on the basic plan and up to 6 months on enterprise plans. You can export important sessions anytime.
Yes, you can share session links, add comments, create playlists, and collaborate with unlimited team members.
Yes, MaxReplay includes click heatmaps, scroll maps, and movement tracking to visualize user engagement.
Sign up for ChatMaxima and add maxreplay:true to your existing widget code. No separate installation needed. Start recording instantly!