Transform your chat widget into a multi-channel hub. Give visitors instant access to WhatsApp, Facebook Messenger, Instagram, Telegram, SMS, email, and phone calls—all from one expandable panel.
When visitors click your chat icon, they see an expandable panel with instant access to WhatsApp, Facebook Messenger, Instagram, Telegram, SMS, email, and phone calls. Let customers choose their preferred platform without leaving your site.
Give customers choice and speed. OneTap removes conversation barriers by letting visitors connect on their preferred platform while maintaining your brand consistency.
Each channel opens seamlessly with your custom handles, numbers, email addresses, and bot configurations. Give visitors instant access to their preferred communication platform.
Connect visitors directly to your Facebook page with rich media support and familiar interface.
Direct connection to your WhatsApp Business number. The world's most popular messaging app, one tap away.
Perfect for visual brands and younger demographics. Connect directly through Instagram DMs.
Secure, fast messaging for privacy-conscious and tech-savvy customers.
Traditional communication for customers who prefer direct contact. Simple and universally accessible.
Traditional and reliable email communication for formal inquiries and support requests.
No technical experience required! Transform your website communication in minutes.
Navigate to Quick Access → Channels → Web Chat.
Enter social media handles, WhatsApp number, and contact details in widget settings.
Click Submit to get your OneTap widget code.
Paste the code in your website footer. OneTap goes live instantly.
Transform your website into a multi-channel communication hub. Give customers instant access to their preferred platform.
Reduce cart abandonment with multiple support channels during checkout.
Let customers book appointments and get updates on their preferred platform.
Build stronger communities with multi-platform engagement options.
Increase lead generation with multiple prospect touchpoints.
Activate OneTap today. Give customers instant access to their preferred communication platform.
Common questions about implementing OneTap on your website.
OneTap transforms your existing Live Chat widget into a multi-channel communication hub. When visitors click your chat icon, they see an expandable panel with quick access to Facebook Messenger, WhatsApp, Instagram, Telegram, SMS, and phone calls.
No technical skills required! Simply log into your ChatMaxima dashboard, enter your social media handles and contact information, generate the widget code, and paste it into your website's footer.
Yes! You have full control over which channels to display. Simply configure only the channels you want to use by entering the relevant information in your widget settings.
OneTap is optimized for performance and won't impact your website's loading speed. The widget loads asynchronously and only activates when visitors interact with it.
Yes! ChatMaxima provides analytics showing which communication channels your visitors prefer, helping you optimize your customer engagement strategy.
Absolutely! OneTap is fully responsive and works seamlessly on all devices. Mobile users can easily access their preferred communication apps with a single tap.
Yes! OneTap integrates with your existing ChatMaxima chatbots and connects to your configured social media bot accounts for seamless automation across all channels.
OneTap supports all major communication channels including Facebook Messenger, WhatsApp, Instagram, Telegram, SMS, and phone calls. You can enable as many or as few as you need.
