WhatsApp Commerce

Turn WhatsApp into Your Sales Channel

$45B market opportunity. 98% open rates. 35-60% conversion. Join retailers, ecommerce brands, and services already doubling sales with WhatsApp commerce.

No credit card required
98% message open rate
35-60% conversion rate
Plans from $19/month
WhatsApp Commerce Platform - ChatMaxima

98%

Message Open Rate

vs 21% for email

35-60%

Conversion Rate

vs 2-5% for email

175M+

Users Messaging Businesses

Every day

$45B

Global WhatsApp Commerce

Market in 2026
The Challenge

48% of ecommerce customers abandon due to friction

Long checkout flows, slow email responses, and fragmented customer communication are killing conversions. Your customers live on WhatsApp, but your sales process doesn't.

Slow checkout

Multi-page flows waste time and lose impatient buyers at every step.

Delayed responses

Customers wait days for email replies. By then, they have already bought elsewhere.

Abandoned carts

No reminder means no sale. 70% of carts are abandoned without follow-up.

Scattered conversations

Customer data spread across email, SMS, social, and chat with no unified view.

The Solution

ChatMaxima WhatsApp Commerce

Complete commerce on the customer's preferred platform. Catalog to checkout to support, all on WhatsApp. No friction. No delays. Just conversions.

In-Chat Product Catalog

Rich product galleries, images, videos, and real-time inventory directly in WhatsApp.

In-Chat Ordering + Stripe Payments

Customers browse, order, and pay via Stripe invoices and payment links, all inside WhatsApp.

No-Code Commerce Bots

Build complete shopping flows with our visual bot builder. Add catalog, order, and payment blocks without code.

Order Tracking

Order status updates, delivery notifications, and post-purchase support in chat.

Automation at Scale

Broadcast campaigns, re-engagement flows, and bot-driven product showcases.

Commerce Dashboard

Revenue tracking, order trends, top products by sales, top customers, and payment status breakdown.

Post-Payment Confirmation

After Stripe payment succeeds, customers automatically receive a WhatsApp message confirming payment.

Key Features & Capabilities

Commerce Features That Drive Sales

ChatMaxima ensures seamless WhatsApp commerce by offering complete features for catalog management, payment processing, and customer automation.

WhatsApp Product Catalog - ChatMaxima

WhatsApp Product Catalog

Showcase products directly in chat with single product, multi-product, and catalog messages.

  • Bot-Driven Product Showcase: Send product cards and catalogs via bot flows
  • Meta Catalog Sync: One-click sync from your WhatsApp Business catalog
  • Rich Media: Images, carousels, and product details all in chat
  • One-Tap Selection: Buttons for instant product views
WhatsApp Payment Processing - ChatMaxima

Stripe Invoices & Payment Links

Collect payments directly from WhatsApp conversations using Stripe-powered invoices and payment links.

  • Stripe Invoices: Generate and send payment links right from the bot flow
  • 135+ Currencies: Stripe handles cards, wallets, and 135+ currencies
  • Secure Payments: Payments processed securely via Stripe's PCI-compliant infrastructure
  • Webhook Verification: Payment confirmation via Stripe webhooks with automatic WhatsApp notification
AI Sales Assistant for WhatsApp - ChatMaxima

Visual Bot Builder for Commerce

Build complete shopping flows with our no-code bot builder. Catalog browsing, order capture, and payment collection in one drag-and-drop flow.

  • WhatsApp Commerce Node: Dedicated commerce block in the bot builder
  • Automated Product Flows: Guide customers through product selection via bot builder
  • Stripe Invoice Node: Trigger payment collection directly from bot flows
  • Human Handoff: Escalate to agents when needed
Order Tracking on WhatsApp - ChatMaxima

Order Capture & Post-Purchase Support

Automatic order capture when customers order via WhatsApp catalog. Orders stored with full item details, quantities, and prices.

  • Order Webhook Capture: Automatic order capture with full item details and quantities
  • Payment Confirmation: Automatic WhatsApp message after successful Stripe payment
  • FAQ Bot: Answers common questions 24/7
  • Support in Chat: Handle post-purchase conversations directly in WhatsApp
Industries

WhatsApp Commerce Works for Every Industry

Fashion & Retail

Seasonal catalogs, size guides, product browsing, and customer support all in WhatsApp.

Food & Grocery

Order tracking, bulk ordering, subscription meals, and loyalty rewards through conversational commerce.

Healthcare & Wellness

Telemedicine, prescription delivery, appointment booking, and patient support.

Travel & Hospitality

Hotel bookings, flight reservations, cancellations, and itinerary updates via WhatsApp chat.

BFSI (Finance)

Loan applications, account verification, KYC automation, and payment processing.

Logistics & Delivery

Order tracking, proof of delivery, return management, and customer support.

How It Works

Get Started in 6 Simple Steps

From connecting your WhatsApp number to collecting payments, here is how ChatMaxima powers your commerce.

Connect WhatsApp

Link your WhatsApp Business API number to ChatMaxima in minutes.

Sync Your Catalog

One-click sync products from your Meta Commerce Manager catalog.

Build Bot Flows

Use the visual bot builder to create product browsing, ordering, and payment flows.

Receive Orders

Orders are automatically captured with full item details, quantities, and prices.

Collect Payment

Send Stripe invoices and payment links. Customers pay securely, you get notified instantly.

Track in Dashboard

Monitor revenue, orders, top products, top customers, and payment status in real time.

Ready to Turn WhatsApp into Your Sales Channel?

Join ChatMaxima and start selling on WhatsApp today. 14-day free trial, no credit card required.

Start with ChatMaxima
FAQs Answered

Got Questions? We've Got You Covered with All the Answers

Here are answers to the most common questions about WhatsApp commerce and how ChatMaxima can help your business sell more.

WhatsApp commerce is the practice of selling products and services directly through WhatsApp conversations. With ChatMaxima, businesses can showcase product catalogs, process payments, track orders, and provide customer support - all within the WhatsApp interface customers already use daily.

Yes. ChatMaxima connects via the official WhatsApp Business API, which gives you verified business profiles, broadcast messaging, and automation capabilities. ChatMaxima helps you get set up quickly - most businesses are live within 24 hours.

ChatMaxima uses Stripe for payment processing. You can send Stripe invoices and payment links directly from WhatsApp bot flows. Stripe handles cards, wallets, and 135+ currencies. All payments are processed securely via Stripe's PCI-compliant infrastructure.

ChatMaxima's visual bot builder includes dedicated WhatsApp Commerce and Stripe Invoice nodes. You can build complete shopping flows that guide customers through product browsing, order capture, and payment collection, all without writing code. Bots work 24/7 and hand off to human agents when conversations need a personal touch.

Yes. ChatMaxima syncs directly with your Meta Commerce Manager catalog. Products, pricing, and availability are pulled in with one click. You can then use these products in your WhatsApp bot flows to send single product, multi-product, and catalog messages.

ChatMaxima plans start at $19/month for Starter, $99/month for Pro, $299/month for Max, and $499/month for Ultra. All plans include unlimited AI conversations and team members. WhatsApp API conversation charges from Meta apply separately. View full pricing details.

Absolutely. ChatMaxima is an omnichannel platform - you can run commerce flows across WhatsApp, Instagram, Facebook Messenger, your website live chat, and more, all from a single dashboard.

Yes. ChatMaxima offers a 14-day free trial with full access to all features, including WhatsApp commerce capabilities. No credit card required to start. You can build and test your entire commerce flow before committing.