10 Best Qontak Alternatives in 2026 (Compared)
Looking for a Qontak alternative? We compared the top WhatsApp CRM and omnichannel platforms on pricing, AI automation, channels, and team collaboration. ChatMaxima leads the list as the AI-first, omnichannel pick with a full shared team inbox and plans from $19/month. See how all 10 compare below.
10 Best Qontak Alternatives in 2026
Qontak, by Mekari, is an Indonesian omnichannel and WhatsApp CRM with basic, commerce, and NLP chatbots and local marketplace integrations such as Shopee and Tokopedia, sold as per-user plans billed in IDR. Teams that want AI agents trained on their own content, self-service signup, or one platform for WhatsApp, Instagram, Messenger, Telegram, website live chat, and email often compare other options. Below are the 10 best Qontak alternatives in 2026, compared on pricing, AI automation, channels, and team collaboration, so you can pick the right fit for your business.
ChatMaxima
Best overall, AI-first omnichannelThe strongest Qontak alternative for teams that want AI and omnichannel messaging in one self-service platform. ChatMaxima runs on the official WhatsApp Business API and adds an AI chatbot and AI agents trained on your own website and documents, a no-code visual flow builder with ready-made templates, and one shared team inbox with round-robin assignment, internal notes, and canned responses across WhatsApp, Instagram, Facebook Messenger, Telegram, website live chat, and email. Broadcasts come with scheduling and pause/resume, plus drip campaigns. Native HubSpot, Zoho CRM, HighLevel, Google Sheets, Airtable, Shopify, and WooCommerce integrations sit alongside Zapier, Make, n8n, the API, and webhooks. Plans start at $19/month with no per-message markup on Meta rates, and you can try it free for 7 days.
SleekFlow
Best for omnichannel messagingA capable omnichannel platform for teams that message customers across several apps. It uses contact-based pricing, so check SleekFlow's site for current plans.
Respond.io
Best for multi-channel enterpriseA capable omnichannel inbox for larger teams handling WhatsApp, Instagram, and web chat together. Pricing is per user seat, with heavier AI features in higher tiers, so check Respond.io's site for current plans.
Wati
Best for established WhatsApp APIA well-established WhatsApp Business API platform with solid templates and broadcast tools. It is focused on WhatsApp, so check Wati's site for its other channels and current pricing.
Gallabox
Best for sales team collaborationShared WhatsApp inbox with a built-in CRM and no-code bot builder aimed at sales teams. It is priced per user seat, so check Gallabox's site for current plans.
Kommo
Best for sales CRM with messagingA solid messaging-based CRM built for sales teams. It uses per-user pricing, so check Kommo's site for current plans.
AiSensy
Best for WhatsApp broadcast marketingPopular with Indian D2C and edtech brands for high-volume broadcasts and Click-to-WhatsApp ads. Strong campaign tooling with a WhatsApp focus; check AiSensy's site for chatbot options and current plans.
Interakt
Best for Shopify and D2C sellersA Shopify-friendly WhatsApp suite with catalog, cart-recovery, and order notifications, and it is strong for WhatsApp marketing. Check Interakt's site for current plans.
DoubleTick
Best for catalog and bulk WhatsAppFocused on WhatsApp catalogs, bulk broadcasts, and a mobile-first sales workflow. A good fit for field sales teams that live inside WhatsApp all day.
Zoko
Best for WhatsApp commerce checkoutTurns WhatsApp into a storefront with in-chat catalogs and checkout, popular with Shopify sellers. Commerce-first, so it fits teams that sell mainly inside WhatsApp.
Bottom line: if you want an AI-first platform with self-service signup, a full shared team inbox, AI agents trained on your own content, and plans from $19/month, ChatMaxima is the best Qontak alternative in 2026.
Create Free AccountAI Agents and Every Channel in One Self-Service Platform
Qontak is built for Indonesian businesses, with local marketplace integrations and local onboarding. ChatMaxima gives your team AI agents trained on your own content, a shared inbox built for collaboration, and WhatsApp, Instagram, Facebook Messenger, Telegram, website live chat, and email in a single platform you can set up yourself.
Shared inbox across WhatsApp, Instagram, Facebook Messenger, Telegram, website live chat and email
AI chatbot and AI agents trained on your website and documents
Self-service signup with a 7-day free trial, plans from $19/month
Indonesian omnichannel and WhatsApp CRM by Mekari
Local marketplace integrations such as Shopee and Tokopedia
Per-user plans billed in IDR; see Qontak's site for current pricing
AI-First Omnichannel Platform vs Indonesian WhatsApp CRM
ChatMaxima is a multi-channel AI platform with document-trained agents and a shared team inbox you can start on your own. Qontak is an Indonesian WhatsApp CRM with basic, commerce, and NLP chatbots and local marketplace integrations.
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Features
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ChatMaxima
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Qontak (Mekari)
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Channels Supported
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WhatsApp, Instagram, Facebook Messenger, Telegram, website live chat, email | Omnichannel CRM built around WhatsApp; see Qontak's site for its current channel list |
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AI Chatbot and AI Agents
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Trained on your website and documents | Basic, commerce, and NLP chatbots; see Qontak's site for current AI features |
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Shared Team Inbox
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Round-robin assignment, internal notes, canned responses across all channels | See Qontak's site for current inbox features |
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No-Code Flow Builder
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Visual flow builder with ready-made templates across all channels | See Qontak's site for current automation features |
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Broadcasts and Campaigns
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Scheduled broadcasts with pause/resume, plus drip campaigns | See Qontak's site for current broadcast features |
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E-commerce Support
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Native Shopify and WooCommerce integrations | Local marketplace integrations such as Shopee and Tokopedia |
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CRM and Third-Party Integrations
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HubSpot, Zoho CRM, HighLevel, Google Sheets, Airtable, plus Zapier, Make, n8n, API and webhooks | Built-in CRM; see Qontak's site for current integrations |
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Signup and Onboarding
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Self-service signup with a 7-day free trial | Sales-led onboarding with local support |
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Pricing
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From $19/month, no per-message markup on Meta rates, 7-day free trial | Per-user plans billed in IDR; see Qontak's site for current pricing |
Ideal for Teams That Want AI and Every Channel in One Place
Whether you are scaling support, adding AI to your workflows, or managing conversations across several channels, ChatMaxima keeps your team, your automation, and your customers in one place.
Connect through the official WhatsApp Business API, let the AI agent reply to customers in Indonesian, and pay Meta rates with no markup. See WhatsApp API pricing in Indonesia.
Train AI agents on your website and documents so common questions are answered before an agent steps in.
Round-robin assignment, internal notes, and canned responses keep every conversation owned and answered.
Native Shopify and WooCommerce integrations, scheduled broadcasts with pause/resume, and drip campaigns in one plan.
Android and iOS apps let your team reply from anywhere. Start with a 7-day free trial.
Check out other comparisons
ChatMaxima vs SleekFlow
Explore how ChatMaxima stacks up against SleekFlow across AI features, channel coverage, and pricing.
ChatMaxima vs Respond.io
Compare ChatMaxima and Respond.io across features, channels, and pricing to find the right platform for your customer engagement and support needs.
ChatMaxima vs Wati
Compare ChatMaxima and Wati across AI capabilities, pricing, and WhatsApp automation to find the best fit for your team.
Frequently Asked Questions
ChatMaxima is the best overall Qontak alternative in 2026. It runs on the official WhatsApp Business API and adds an AI chatbot and AI agents trained on your website and documents, a no-code visual flow builder, and one shared team inbox across WhatsApp, Instagram, Facebook Messenger, Telegram, website live chat, and email. Plans start at $19/month with no per-message markup on Meta rates. Other strong alternatives include SleekFlow for omnichannel messaging, Respond.io for multi-channel enterprise teams, and Wati for WhatsApp.
The main Qontak competitors are ChatMaxima, SleekFlow, Respond.io, Wati, Gallabox, Kommo, AiSensy, Interakt, DoubleTick, and Zoko. They differ mainly in channel coverage, AI depth, team inbox features, and how pricing is structured.
ChatMaxima lets you train AI agents on your own website and documents, so common questions are answered before an agent steps in. It pairs them with a no-code visual flow builder with ready-made templates and a shared team inbox with round-robin assignment, internal notes, and canned responses.
ChatMaxima plans start at $19/month with no per-message markup on Meta's WhatsApp rates, and you can try it free for 7 days. Qontak offers per-user plans billed in IDR, so check Qontak's website for its current pricing.
Yes. ChatMaxima connects your number through the official WhatsApp Business API, and its AI agent can reply to customers in Indonesian. In Indonesia, Meta charges Rp586,33 per marketing message and Rp356,65 per utility message, excluding 11% PPN, and ChatMaxima adds no markup on those rates.
Yes. ChatMaxima has native HubSpot, Zoho CRM, HighLevel, Google Sheets, Airtable, Shopify, and WooCommerce integrations. Other tools connect through Zapier, Make, n8n, the API, or webhooks.
Yes. ChatMaxima has Android and iOS apps, so agents can pick up and answer conversations from the shared inbox wherever they are.
Start a 7-day free trial, connect your WhatsApp number through the official WhatsApp Business API, and rebuild your flows in the no-code visual flow builder. Broadcasts, drip campaigns, and your team inbox are ready to use from the same dashboard.