December 2025

Your Best Product Ideas Aren’t in Your Roadmap. They’re Buried in Your Support Tickets.

Customer Support, Product Updates And Annoucements, SaaS /

Your product team just finished a two-day offsite. They analysed market trends, reviewed competitor features, studied industry reports, and emerged with a polished roadmap for the next quarter. Meanwhile, your support team handled 847 customer conversations this week. They heard the same frustrations repeated dozens of times. They watched customers struggle with workflows that seemed […]

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AI Mistakes vs Human Errors: What’s Really Costing Your Business More?

Chatbots /

“What if the AI makes mistakes?” It’s the first objection most business owners raise when considering chatbot automation. And honestly, it’s a fair concern. No one wants to deploy a system that sends wrong information to customers or damages hard-earned relationships. But here’s a better question: what if your overwhelmed team is already making more

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How a Real Estate Company Saved $6,000/Month by Automating Repetitive Customer Conversations ?

Chatbot Development, Chatbots, No-Code Platforms /

Fifteen agents. Eight hours a day. The same twenty questions. On repeat. This was the reality for a mid-sized real estate company until they discovered that their biggest operational drain wasn’t coming from marketing spend or lead acquisition. It was coming from something far more mundane. Every day, their sales team fielded hundreds of identical

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ChatMaxima Mobile App – Now Live on iOS App Store

Product Updates And Annoucements /

We’re thrilled to announce that the ChatMaxima Mobile App is now officially available on the Apple App Store! Stay Connected, Anywhere Managing customer conversations just got easier. With the ChatMaxima mobile app, you can now respond to customer inquiries, monitor your chatbots, and stay on top of your customer engagement—all from your iPhone or iPad.

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