Author name: Vignesh Annamalai

Vignesh is a SaaS and technology founder, currently building ChatMaxima, a conversational AI platform focused on real business use cases. With hands-on experience in product development, automation, and AI-driven systems, he writes about SaaS building, AI trends, and entrepreneurship from a practical, founder-first perspective. His content focuses on what actually works in production, not just theory or hype.

AI Just Killed the Freemium Playbook. Here’s What Founders Should Build Instead.

AI, CEO Desk /

Adam Wathan’s post about Tailwind CSS stopped me mid-scroll last week. Not because it was surprising. Because it confirmed something I’ve been watching unfold for months. Tailwind is more popular than ever. Revenue is down 80%. He just laid off 75% of his engineering team. Let that sink in. A product achieving peak adoption is […]

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Why I Spend 3-4 Hours on Customer Support Calls Every Day as a Founder

CEO Desk /

Most startup advice tells you to get on sales calls. Close deals. Talk to prospects. I do the opposite. I spend 3-4 hours every day on customer support calls. Not sales. Support. This isn’t a philosophical stance. It’s a strategic decision that has shaped every meaningful product improvement we’ve shipped. The Case Against Sales-First Thinking

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