On March 16, 2026, Jensen Huang walked onto the GTC stage and announced what he called an “open-sourced operating system of agentic computers.” That product is NVIDIA NemoClaw — an open-source AI agent platform that adds enterprise-grade security, privacy, and policy controls on top of the OpenClaw autonomous agent framework. For anyone building or buying […]
NVIDIA NemoClaw: What It Means for Customer Support AI in 2026 Read More »
Gartner projects AI will reduce contact center labor costs by $80 billion globally by 2026. That is not a rounding error. It is a structural shift in how businesses deliver customer support — and it is already happening. Klarna deployed an AI agent in early 2024 that handled 2.3 million customer conversations in its first
ChatMaxima vs Traditional Contact Centers: How AI Cuts Costs by 80% Read More »
Gartner projects that 80% of customer support organizations will adopt generative AI by 2025 – and that agentic AI will autonomously resolve 80% of issues without human intervention by 2029. That is not a distant forecast. It is happening right now, and AI customer support is replacing ticketing systems at companies of every size. If
Why AI-First Customer Support Is Replacing Ticketing Systems (And What to Do About It) Read More »
