Customer Engagement

Introducing OneTap – Multi-Channel Buttons For Your website

ChatMaxima is making website communication even simpler with OneTap, a brand-new upgrade to the Live Chat widget. Instead of just a single chat bubble, visitors now get a full menu of contact options—accessible with, you guessed it, one tap. What Is OneTap? OneTap turns your existing Live Chat widget into a sleek communication hub. When […]

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WhatsApp’s New Cloud Calling Feature: A Game-Changer for Business Communication with ChatMaxima

In the rapidly evolving world of digital communication, WhatsApp continues to push boundaries with innovative tools that empower businesses to connect with customers seamlessly. The latest addition to its arsenal is the WhatsApp Business Calling API, a cloud-based voice calling feature designed to enhance customer engagement through the WhatsApp Business Platform. Launched in beta in

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How ChatMaxima’s Instagram DM Automation Boosts Engagement and Sales ?

How a Single DM Changed Everything for a Small Business Late one evening, a customer messaged a small skincare brand on Instagram:“Hey! Do you ship internationally?” By the time the brand saw it the next morning, the customer was gone. No sale. No follow-up. Just a lost opportunity. That moment revealed a painful truth for

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