The numbers are in, and they paint a picture that every business leader needs to study carefully. According to Pew Research Center’s February 2026 report, 64% of US teens aged 13-17 have now used AI chatbots, with 28% using them daily and 16% engaging with these tools several times a day or almost constantly. This […]
How Gen Z Uses AI Chatbots: What Pew’s 2026 Data Means for Business Messaging Read More »
Meta is pulling the plug on messenger.com. Starting April 2026, the standalone Messenger website will cease to exist, and users will be automatically redirected to facebook.com/messages. If you run a business that relies on Messenger for customer communication, this is not just a minor inconvenience. It is a fundamental shift in how one of the
Why Meta Killing Messenger.com Is a Wake-Up Call for Business Messaging (2026) Read More »
In the rapidly evolving world of digital communication, WhatsApp continues to push boundaries with innovative tools that empower businesses to connect with customers seamlessly. The latest addition to its arsenal is the WhatsApp Business Calling API, a cloud-based voice calling feature designed to enhance customer engagement through the WhatsApp Business Platform. Launched in beta in
