Customer Support

ChatMaxima vs Intercom vs Tidio: Which AI Chatbot Platform is Right for You?

AI, Automation, Chatbots, Conversational AI, Customer Support, E-Commerce, Email, Facebook, Instagram, SaaS, Shopify, SMS, Voice, Web Chat, WhatsApp, Zoho /

Meta Description: Comparing ChatMaxima, Intercom, and Tidio in 2026? This honest guide breaks down pricing, AI features, and use cases to help you choose the right chatbot platform for your business. You’re drowning in chatbot options. Every platform promises “revolutionary AI,” “seamless automation,” and “incredible ROI.” But when you dig into the pricing pages, things […]

ChatMaxima vs Intercom vs Tidio: Which AI Chatbot Platform is Right for You? Read More »

AI Customer Support Statistics: 30 Numbers You Need to Know

AI, Chatbots, Customer Engagement, Customer Support /

Customer expectations are higher than ever. Faster responses. Round-the-clock availability. Personalized interactions across every channel. Meeting these demands with human agents alone has become nearly impossible for growing businesses. That’s why AI-powered customer support has moved from experimental technology to business-critical infrastructure. But how widespread is adoption really? What kind of returns are companies seeing?

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Your Best Product Ideas Aren’t in Your Roadmap. They’re Buried in Your Support Tickets.

Customer Support, Product Updates And Annoucements, SaaS /

Your product team just finished a two-day offsite. They analysed market trends, reviewed competitor features, studied industry reports, and emerged with a polished roadmap for the next quarter. Meanwhile, your support team handled 847 customer conversations this week. They heard the same frustrations repeated dozens of times. They watched customers struggle with workflows that seemed

Your Best Product Ideas Aren’t in Your Roadmap. They’re Buried in Your Support Tickets. Read More »

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