Ecommerce Marketing

When Do Customers Actually Message? We Analysed 100,000+ Conversations to Find Out

Your marketing is working. Your product is solid. Your team is trained and ready. So why are leads still slipping away? We had a hypothesis. To test it, we tracked over 100,000 customer conversations across businesses using ChatMaxima’s platform over the past several days. What we found confirms what many business owners suspect but few […]

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10 Innovative Chatbot Ideas for Travel Agencies to Boost Support and Efficiency in 2026

The global travel industry is poised for an exciting phase, with international tourism expected to reach nearly 1.8 billion arrivals by the end of 2026 (UNWTO projection). As travelers return in full force, agencies face new challenges: managing nonstop inquiries, delivering hyper-personalized experiences, and maintaining lightning-fast response times. This is where AI-powered chatbots come in.

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Introducing OneTap – Multi-Channel Buttons For Your website

ChatMaxima is making website communication even simpler with OneTap, a brand-new upgrade to the Live Chat widget. Instead of just a single chat bubble, visitors now get a full menu of contact options—accessible with, you guessed it, one tap. What Is OneTap? OneTap turns your existing Live Chat widget into a sleek communication hub. When

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How to Scale Shopify Sales with WhatsApp Automation Using ChatMaxima

Running a Shopify store successfully requires more than just setting up products and waiting for customers to arrive. The real growth happens when you engage customers at the right time, provide instant support, and create a seamless buying journey. WhatsApp automation powered by ChatMaxima helps you achieve all of this without manual effort, making it

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