Provide delightful customer support on Whatsapp, Facebook Messenger and Telegram from ChatMaxima’s Shared Inbox.
Early AccessFor an easy and quick look it is good to create labels and assign those labels to the chat.
No more duplicate replies and unresponded messages. Easily assign the incoming messages to appropriate team members.
It is hard to manage your agents when they are not grouped properly. Grouping them under the right teams will be helpful in managing all the incoming messages.
Send quick replies to commonly asked questions. This will save a lot of time and effort for your agents.
Group your contacts under different list names and this will be helpful while sending bulk messages to the respective groups.