Ask five research firms how big the AI agents market is and you will get five answers. Most put it at about $8 billion in 2025 and $11 billion in 2026. Gartner’s agentic AI spending figure for 2026 is more than $200 billion. Both are correct, because they are measuring different things, and most roundups […]
AI Agents Market Size and AI Assistant Market Share in 2026: The Numbers Behind the Hype Read More »
Almost every support tool now claims to ship an AI agent. Most of them are the same chatbot with a new label, which is why Gartner coined the term agent washing and estimated that of the thousands of vendors marketing agentic capability, only around 130 actually have it. This guide compares the AI agents for
The 10 Best AI Agents for Customer Service in 2026 Read More »
Most AI agent statistics you will find are pulled from vendor marketing pages and recycled without a source. That is a problem when you are trying to build a business case, because the gap between what AI agents are projected to do and what they actually do right now is enormous. This roundup pulls 45
45 AI Agent Statistics for 2026: Adoption, ROI, and the Customer Service Reality Read More »
