How a Single DM Changed Everything for a Small Business Late one evening, a customer messaged a small skincare brand on Instagram:“Hey! Do you ship internationally?” By the time the brand saw it the next morning, the customer was gone. No sale. No follow-up. Just a lost opportunity. That moment revealed a painful truth for […]
How ChatMaxima’s Instagram DM Automation Boosts Engagement and Sales ? Read More »
In today’s digital age, where messaging apps dominate daily interactions, businesses must adapt to meet customers where they are most active. Integrating across these platforms has become a strategic imperative for delivering effective customer engagement. ChatMaxima, an AI-powered chatbot platform, offers seamless integration with messaging platforms like WhatsApp, Facebook Messenger, Instagram, Telegram, and SMS via
Talk to Customers on Any Messaging Platform with Ease Read More »
In the bustling world of business today, imagine a small but thriving enterprise owner named Rohan. His day starts early, juggling customer inquiries on Instagram, replying to WhatsApp messages, and coordinating with leads on Facebook Messenger. While his social media accounts are buzzing with activity, the chaos is evident. Messages go unanswered, important inquiries are
The Ultimate Guide to Merging Instagram, Messenger, and WhatsApp Read More »
In today’s fast-paced digital world, integrating your social media accounts is crucial for efficient management and consistent branding. By connecting your Facebook Page with your Instagram Business or Creator Account, you not only streamline your social media efforts but also open the door to powerful automation tools like ChatMaxima. This step-by-step guide will walk you
To use automation tools like ChatMaxima with Instagram, your account must be a Creator or Business account. Instagram offers various account types to meet different needs. Switching from a personal account to a Creator or Business account provides valuable tools and insights. This guide will walk you through the process step by step to switch
Net Promoter Score (NPS) is a widely used metric by businesses to measure customer loyalty and satisfaction. It helps businesses understand how likely their customers are to recommend their products or services to others. Collecting NPS surveys across various channels, such as Live Chat, SMS, Whatsapp, Facebook Messenger, Instagram Messenger, Twitter Direct Messages, and Telegram,
Take Your NPS Survey Game to the Next Level with ChatMaxima’s Chatbot Builder Read More »
